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Eyepothesis / Refund denied

1 United States Review updated:

I ordered an eye cream product, but had changed my mind. When I received the package a week ago, I marked it as "Return to Sender" without opening the package. When I checked my bank account today to see if my account had been credited. Since it wasn't I called to see if they would fix it. I was told that I was not eligible for a refund since I didn't follow the return policy located inside the package with the return label. I did not open the package because I knew I would have to pay postage at the post office. I always understood if services/goods were not received (in this case, it was refused) I should get a refund. I don't see why I should pay $78.41 for a vial of eye cream I've never even seen or touched. It was returned within the 10 days.

Lo
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Comments

  • Cp
      15th of Apr, 2010
    0 Votes

    Ther is no return label in the package!!

  • Cp
      15th of Apr, 2010
    0 Votes

    There is no return lable in the package!

  • Cp
      15th of Apr, 2010
    0 Votes

    There is not a return label in the package!!

  • Cp
      15th of Apr, 2010
    0 Votes

    No return label is included in the package.

  • Te
      19th of May, 2011
    0 Votes

    i ask for the sample for a $1.00 and got charged $78.41 that I didn't ok to my bank account.

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