The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Eyepothesis / unauthorized withdrawal

1 Boulder, CO, United States
Contact information:
Phone: 866-711-2829

while i was on the internet a pop up came on about receving a 500.00 macys gift card. in order to qualify you had to pick out 2 itens. i did not have much money so i picked out the eyepothesis eye cream for a 1.00 trial and used my direct express card which my soc sec disability checks are placed on. they said you had 19 days to cancel or they would send it to you monthly and charge 78.41 i cxld within 3 days and also sent by mail a cancellation form. on dec 10 2010 they withdrew 78.41 from my direct express card even though i had cxld i called them they were extremely rude and refused to refund the money and refused to allow me to speak to a manager. they even refused to take my cancellation confirmation. i am a senior on alow fixed incone i can not afford this and i desperately need that money which they stole from me replaced on my irect express card. i need it replaced immediately. i am sending a dispute form to direct express and reporting this to the bbb of colorado and michigan. i never received a gift card from macys either. how do theses scams get on the internet? i live alone and have no-one toask for help. i need that money to get through until i receive my next check which is not until 2-9-11. please help me and reslve this matter i desperately need the 78.41 refunded on my direct express card. this money was stolen from me. that is so wrong. how can a co. be so unethecal and cruel. i need the money replaced immediately. i have absolutely no money now . please help me and have the 78.41 replaced on my direct express caed immediately . thank you barbara leamy

Post your comment