extended waranty / refund

1 Dallas, TX, United States
Contact information:
Phone: 888-726-0101

May 6, 2012
service contract # [protected]
I am not sure if this the correct area to be in, however, I have been trying for several days to cancel my contract, this request was made well within the 30 day wait limit. When I received the contract 4/22, I took it to my mechanic, who said to cancel because the contract did not fit my needs. I called to cancel the same day, customer service said that the request was recorded, I am yet to receive my refund. I am hoping to solve this with the professionalism and promise of a full refund that the cancellation statement states. I have also noted that the contract payment is due before the actual contracte was received by me and before I decided to keep the policy.

Warm Regards,
Theraline Smith

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