Menu
Express Flooring
Express Flooring Customer Service Phone, Email, Contacts

Express Flooring
reviews & complaints

www.expressflooring.com
www.expressflooring.com

Learn how the rating is calculated

1.9 69 Reviews

Express Flooring Complaints Summary

15 Resolved
54 Unresolved
Our verdict: When using services from Express Flooring with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for Express Flooring has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Express Flooring. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Express Flooring reviews & complaints 69

Sort by:

Newest Express Flooring reviews & complaints

ComplaintsBoard
J
1:07 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Express Flooring installation repair-flooring replacement

Ok they called me within 2 days of me posting this complaint and filing with the BBB. I spoke to a Jake on Tuesday and he said himself or another supervisor Tracy would be coming out and personally inspecting my floor on Wednesday between 9am-11am. I get a phone call from a John saying he is leaving now and would be at my house in 30 minutes! Who the heck is John, well he is an inspector NOT a manager who stated he just found about coming to my house today! I call Jake and he said that Tracy didn't come in to work today so he couldn't leave and that John knew about coming to my house about an hour ago. I ask why didn't Jake call me? Why didn't any manager call me? Again I sit around waiting for them to show up! These people are RIDICULOUS! BEWARE - don't waste your time with them, IT IS NOT WORTH IT

Read full review of Express Flooring
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
1:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Express Flooring flooring replacement

Over a month ago I called Express Flooring because the laminate flooring was lifting in my office and chipped a corner of the flooring. An installer came to inspect and found that there were other areas where it was lifting. He said he would take the info back to the office and they would call to schedule a repair. A week went by and I never heard anything, so I called them back. They said they would have someone call me. On August 12th a customer service guy called me around 3:30p and asked me to go over what the issue was because there had been a communication mixup in the office. I told him again what the issue was and what the installer had said. He scheduled another visit for the following Tuesday to have the floor inspected again. On Tuesday the 17th, the same installer came with tools in hand, however, I only had a few pieces of extra flooring (and he had stated, at his original visit, that he was going to need several boxes) he did not have any extra flooring and I was totally unaware that he was coming to repair as the CSR told me they coming to inspect again, therefore, the office was not empty for the installer to repair, nor did he have what he needed to do the job in the first place. Again, the installer left and said someone would be calling me. A few days later I received a call from Nick to schedule a repair on Tuesday the 24th between 8am - 10am. Tuesday morning I get a call from Nick stating that the installer was not going to be out until 2pm-4pm. I had already taken apart my office (I work from home and this is a VERY BIG INCONVENIENCE). The installer shows up around 3pm with two other installers and they start saying that the lifting is due to water damage. I explain to them that there has been NO water damage in this house. Then they say that the product is discontinued and they don't have anymore product. They left stating that someone would call me. By Friday, August 27th I still did not hear from anyone so I called them again. Ofcourse a supervisor was not available and someone would call me. I get a call from Nick again and now they are stating that the lifting is from my chair rolling over it. Now this is supposed to be a product with a 40 year warranty, and since it isn't water damage like they first implied, now its my chair that has caused the laminate (not the board) but the laminate to lift and chip. However, there are other areas that were covered by a rug that are lifting too. They are saying that because of this it is not covered under warranty and since the product is discontinued we would have to replace the whole floor! The customer service is absolutely terrible, never calling and ignoring the situation because they don't know how to handle it and then they keep changing the story!

Read full review of Express Flooring and 1 comment
Update by JacqueR
Sep 01, 2010 1:04 pm EDT

Ok they called me within 2 days of me posting this complaint and filing with the BBB. I spoke to a Jake on Tuesday and he said himself or another supervisor Tracy would be coming out and personally inspecting my floor on Wednesday between 9am-11am. I get a phone call from a John saying he is leaving now and would be at my house in 30 minutes! Who the heck is John, well he is an inspector NOT a manager who stated he just found about coming to my house today! I call Jake and he said that Tracy didn't come in to work today so he couldn't leave and that John knew about coming to my house about an hour ago. I ask why didn't Jake call me? Why didn't any manager call me? Again I sit around waiting for them to show up! These people are RIDICULOUS! BEWARE - don't waste your time with them, IT IS NOT WORTH IT

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
jayvanderford
, US
Jun 18, 2012 11:43 am EDT

I had laminate wood and a rolled product placed in my entire home, while the sales person stated there would be thresholds placed between the doors and divided living room from the kitchen, it was not written and therefore not done, shame on me, but they then acted as though myself and wife were liars.

The flooring is buckling everywhere, they sent the installers out again to make some efforts at fixing it, they did some work and told my wife that's as good as they can get it, still buckling.

To top this whole experience off, this house was completely empty, because we are remodeling it, i had two of the closet doors off and stored in the master bedroom closet, they were moved by the installers into the kitchen when it was complete, i know this because i went there for lunch with a colleague to see the progress, after which i returned with my wife at approximately 5PM, the floor was nearly complete and the doors were no longer in the kitchen.

The following Saturday, my wife an i went to continue to put the house back together, my job was to hang the last two closet doors, they are no where to be found, again, shame on me for believing the sales person when he told me their employees were trust worthy and we didn't need to be there.

ComplaintsBoard
A
11:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Express Flooring - beware of this company - horrible service

As of 6/19/10, this company has an"F" rating with the Better Business Bureau. This company provided extremely terrible customer service and initially refused to address the problem with my tile installation until I withheld payment and filed a complaint with the BBB. Save yourself the grief!

Read full review of Express Flooring and 4 comments
ComplaintsBoard
K
7:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Express Flooring awful customer service

Express flooring was my first choice for getting new carpet. And when I filled out the free estimate form online I was pleased to get such a fast response from Heather Emerson (Phoenix, AZ) But after being put on hold immediately and then somehow I was transfered to another employee, Cassandra.
I was incredibly upset with how i was treated and how she wasn't listening to my requests what so ever. and when she went to scold one of her employees about how I was transfered to her ... she didn't even bother to place me on hold. I found her so unprofessional, I told her I would rather go through another company now. Shortly after hanging up the phone i received an email from Heather Emerson, I assumed and was hoping it as an apology, but it was actually an email Heather Emerson had sent out to her department and accidentaly sent to me...this is the email i received:
Website Feedback Form: Website Lead ( Page)
nbox
Reply: Heather Emerson to me
show details 4:28 PM (34 minutes ago)
Was on the phone, put call on hold because other lines where ringing, Cassandra pick up the call when it rang back. We both think it was a kid because she sounded like she was 7 years old & she gave us different answers.
Heather M. Emerson Customer Services
Express Home Services
4110 W. Washington St. Suite #100
Phoenix, AZ 85009
Phone: [protected] Ext 3018
[protected]
Fax [protected]

I am amazed at how careless, rude and unprofessional these employees were all because of my voice... I am VERY upset. My voice is something I can't change... I hope they don't treat everyone they speak to like this.

Read full review of Express Flooring
Hide full review
ComplaintsBoard
I
12:49 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Express Flooring cheated and ripped off

All you have to do is check the Better Business Bureau and that will speak for itself. Express Flooring has a rating of F and in November of 2007 the company's membership in the BBB was revoked because of complaints that reflect unfavorably upon them. Mr. Jaffe is has lied about every detail of our experience. In fact the very people who installed our carpet informed us of his horrid ways. We held half of payment until Mr. Jaffe came to inspect the lower quality of carpet that had been installed when we had paid for the higher quality. Mr. Jaffe held that payment from the installers and told them he was taking our half of payment held from their paychecks. They were a married Hispanic couple who needed work desperately and surrendered to his intimidations. This is the kind of man you are dealing with. All I have to say is that he will have to answer to God for all the injustices he has done. He will have to live with the consequences of all the people he has hurt, cheated and ripped off. I give absolutely no power or energy to his evil spirit.

Read full review of Express Flooring
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
G
10:30 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Express Flooring High pressure sales approach

Contacted company for an in-home estimate on laminate flooring and ceramic tile. Salesman
claimed that he didn't know the thickness of their laminate flooring. This is basic
information when reviewing laminate flooring. Salesman took an inordinate amount
of time to take measurements and come up with an estimate. Spent a lot of time
talking up his product and "selling" us on his company! We simply wanted an
estimate! He also spent a lot of time on paperwork involving financing;
wanted us to sign an agreement before he left. When I was reluctant to
agree on a deal because the price was too high, he used all sorts of
fabricated stories to make me believe he could get me the flooring for
half of the amount he originally proposed. He was worse than any
used car salesman I have ever encountered! I also know he was
trying to sell us an inferior product, as I looked at laminate flooring
at Home Depot and Lowe's Home Center. Both of those stores sold
a superior product for less money than this salesman wanted for
his inferior product.

Read full review of Express Flooring
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
4:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Express Flooring lies and fraus

WOW, can not believe how rude this peoples are Specifically the Owner, Nick [protected] . Be careful.

Read full review of Express Flooring and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
P
P
P John
Phoenix, US
Oct 03, 2009 3:17 pm EDT

I just spoke to them on Friday...the Manager at [protected] anwered the phone while on speaker phone what professionalism! They wanted my husband there to discuss the estimate and choice selection. What joke...they made me feel like I was unable to make sound business decision without my husband's say so or approval. I work just as hard as my husband our incomes are equal...I make equipment purchases and discuss tenant satisfaction regards to building repairs and alteration everyday as part of my job. Tenant respect my options given to them. I should not have to ...get permission from my husband or to be present during a pre-estimation efforts towarding improvements to my own home - a house I selected before moving to Phoenix and my husband and family following me later. What kind of company is this? Seems like management is "stuck in the late 1940's and 1950's " as what I said to the manager on call - get with the times "Express Flooring" your niche should be targeting all customers! I know they will remember me. Sadly, this company has my information...be aware of giving personal information until a "firm-fixed" comfirmation of an appointment is made... I remain, greatly dissappointed. from, "Working gal"

ComplaintsBoard
M
4:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Express Flooring lies and fraud

Express Flooring has a rating of F and in November of 2007 the company's membership in the BBB was revoked because of complaints that reflect unfavorably upon them. Mr. Jaffe is has lied about every detail of our experience. In fact the very people who installed our carpet informed us of his horrid ways. We held half of payment until Mr. Jaffe came to inspect the lower quality of carpet that had been installed when we had paid for the higher quality. Mr. Jaffe held that payment from the installers and told them he was taking our half of payment held from their paychecks. They were a married Hispanic couple who needed work desperately and surrendered to his intimidations. This is the kind of man you are dealing with. All I have to say is that he will have to answer to God for all the injustices he has done. He will have to live with the consequences of all the people he has hurt, cheated and ripped off. I give absolutely no power or energy to his evil spirit.

Read full review of Express Flooring and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
K
K
karlene ricks
phx, US
Aug 21, 2014 2:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

agree I did not get the product I ordered and they broke an antique dresser when moving it.

J
J
jpett61
tucson, US
Jun 03, 2010 11:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am a x installer for express. Stay away this is a terible company
They do the switch and bate thing. Most every job I did for them
The matrial was in quistion. So when quite the kept my last two checks. They don't give a crap about there customers or there installers stay away they are really bad people

ComplaintsBoard
V
1:05 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Express Flooring a very unprofessional floor installation and customer service experience

We purchased a laminate flooring at the end of March with Express Home Services. We couldn’t have been more pleased with the salesman and how well he sold the company not only on their product but their wonderful customer service! That quickly ended as soon as the installers entered our home.

The company promises next day installation. Ours was scheduled 3 days after our initial appointment. The installers showed up and at first we thought everything seemed great! They proceeded to work about 4 hours before calling it quits for the day. We were told they would be there for at least 8 hours. We proceeded to question the installation manager as to why this was and received several explanations as to the reasoning behind it. We let him know that we were not pleased as almost all of the work could have been done on the first day. We then became aware of some damage to our 2 week old dining room table and also mentioned this to the installation manager. We were told to let the installers know as they are licensed and he would take care of it.

The next morning I was promised that the installers would arrive at 8am and would be finished no later than 3 pm. Around 8:30 the first installer arrived alone and I questioned him about his partner. He let me know that he would be arriving by 10 am. Again not what I was guaranteed the prior day.

The second installer finally arrived around 10 am and worked until he decided to stop for lunch promptly at 11:30. After returning from there lunch they worked until about 3:30 at which time I went down to take a peek and noticed that the work was not completed correctly. We were to have the new laminate from our entrance way, through the living room and into the kitchen and dining area. This was not the case they had left the original vinyl in our entrance way and had moulded around it as if they were going to leave it.

We had questioned this the day before as it seemed odd to us that they hadn’t ripped it up with the rest of the old product, and were assured that it would be removed. At this time I let the main installer know that this was incorrect and he proceeded to raise his voice to me asking me why I had not informed him the day before. He then told me it would be at least another 4 hours of work and began ripping the moulding off and throwing it across my living room with my child and a relative standing in his violent path!

At this point I was very uncomfortable being left alone to deal with this man as my husband was working. So I proceeded to contact the company and make them aware of what exactly was taking place. At this point I was shown some concern by certain employees of the company and they even spoke to the installer and reprimanded him. I was also promised that something would be done for me and I would be taken care of regarding this situation.

Within a few hours the installer called me downstairs and let me know that he was finished. I immediately began looking over everything as quickly as I could because he was in an extreme hurry to get out the door and was still very angry at this point. I began pointing out a few areas that were left very unprofessional and it was as if I was not even speaking to him. He was very dismissive and was hardly even answering me at this point. I then asked him about moving the furniture back as this was another one of the things our salesman had promised us was included. I instructed him to help me with a few large pieces and at this point I gave up because there was such a mess left that the area had to be cleaned before anything else could be put back. Honestly at this point I just wanted him out of my home.

He slammed out of my home and tore out of my driveway in such a rage that he failed to notice his own bucket and he ran it over and got it logged under his van. At this point my husband arrived and witnessed the installer removing his bucket and leaving our home.

I again contacted our salesman and let him know that the installer’s behaviour did not improve and made sure he was aware of how the rest of the day went. He assured me that this was unacceptable and I would be contacted on Monday from the owners of the company. That never happened.

It wasn’t until many phone calls and lots of complaining that I finally became so irritated that I wrote a letter to the President of the Board. Again no response. I again began calling and was told to speak with Henry Jaffee, who listened and took notes about the situation and guaranteed me that the items on my list of complaints would be taken care of and that someone would contact me to schedule a time for someone to come and repair these items.

It has been over 40 days since my initial installation and I have since cleaned and made the majority of the repairs to my home myself. I am still getting the run around about what I need and when if ever it will be completed.

I was able to find one employee out of this company that honestly was concerned and disturbed about the events that took place during my installation. He battled on my behalf to those that are in a position to make this right and in doing so has potentially jeopardized his future with this company. I think this says all that needs to be said about there wonderful customer service.

This company could care less now that they have my commitment to pay for their services. I have requested some type of adjustment on bill for the way this installation took place and I have been firmly told that this is not going to happen.

Read full review of Express Flooring and 24 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
24 comments
Add a comment
D
D
Dorothy Steinhoff
, US
Aug 30, 2022 4:26 am EDT

installer burned seam, carpet discoloration

View 0 more photos
T
T
TruthGrenade
, US
Jan 29, 2016 6:58 pm EST

I worked for Express Flooring. I can confirm everything this customer is saying. In all my years I have never worked for a more scummy company. They seriously DO NOT CARE about ripping off their customers. In our sales meetings we were explicitly told to lie to the customer.

The materials are pitched as "commercial overstock", when in fact they are literally the cheapest products on the market. We were instructed to tell the customer about our "Lifetime Warranty", even though it is understood that they do not stand behind it. They will always find an excuse to negate the warranty. I once saw a repeat customer who had bought carpet from us not FOUR MONTHS prior, and their hallway was completely worn bald. The company called this "normal wear and tear".
The double wammy is that their prices are nothing short of con-artist level. I watched a fellow salesman rip-off an old widow to the tune of TEN THOUSAND DOLLARS for 2 bedrooms of garbage carpet. They are absolute crooks.
The owners of this company really should be arrested for fraud. They've been fined $100, 000 by the state of Arizona for deceptive practices, and I can only imagine that eventually they will be shut down entirely. Until then, AVOID THIS COMPANY LIKE THE PLAGUE!

P
P
punter45
, US
Jan 05, 2013 4:04 pm EST

My wife and I just had a salesman stop by and give us an estimate for a small tile job (around 340 sq/feet). The salesman (Don) was nice enough early on, and I explained to him that I wanted to get an estimate and then if it was 'reasonable, ' we were prepared to go with them for the job. Well, it took a while before I could even get Don to bring in the tile sample we were interested in (he was 45 minutes late, claiming he had to go back to the warehouse to get our sample). The sample matched our current tile, so I said lets do it. He went off to measure the area (I asked him how many sq. feet it was, and he said he couldn't tell me that -- he just plugged in his dimensions into a program and it spit out the results). At any rate, he comes back with a quote of $5200! That's over $15/sq foot. I immediately said no way -- that is way out of line. He asked me what I thought was reasonable, and I said around $2200 or so. I told him I can get the tile at Home Depot for 1.70/sq foot, and installation for around 2.50/sq foot. I had a small area (about 200 sq feet on a second floor, so it would need some backer board). They were charging me $1100 for that (about $135 from HD for the board). When I told him my price was around $2200, it didn't seem to phase him, he just said he needed to talk to his boss. After a while, he said they could not match that price, and said he wished I had told him my price before he wasted his time. I told him that is not the way it works -- I am the consumer, he is providing a product/service, and if he is not competitive, I am not obligated at all. He seemed miffed at the whole affair, but left under cordial terms. I would NOT use Express Flooring ever after this experience.

Just as an aside, their business model is very flawed. As the salesman was measuring our hallway, I asked some questions about the best way to integrate the tile in with our current tile. He was not knowledgeable at all about laying tile (not really his fault), but I had to tell him how I wanted things done. Even if their prices had been reasonable, I would not feel comfortable that any 'special' requests would ever make it from the salesman to the installer.

S
S
Sahara1019
Vail, US
Nov 26, 2011 12:32 am EST

I just had a sales rep from Express Flooring leave my home, and not too happy with me. He was trying to strong arm me into agreeing to purchase today. I told him I only wanted an estimate, as I was also going to get an estimate from a local company, and go w/ the best deal. He told me that he could NOT give me the promised estimate, as the company did not work that way. He told me that the retail part of the company, was only selling leftover commercial carpet from commercial accounts. He said that the carpet he has today, might not be available tomorrow. So, to get the carpet, i would have to agree to the purchase today. He also tried telling me that one of my 2 rooms was huge, measuring 30' x 35'. Ha! I had recently measured that room, and it was only 18' x 22'! I had another room, close in size, and he was thinking that the 2 rooms together would be $5500! But, if I wanted to go w/ a cheap carpet, could probably do $3500. Wow, that much for 2 rooms! He also told me that no-one was going to come out to do an estimate. Not true. Other companies do in-home estimates. And, I am sure that they are actually legitimate. I most definitely am going to spread the word about this company! Gee, here I am w/ 7 children, on my own, and this guy has the gall to try to strong arm me! Shame on this company!

K
K
Kirby20000
Phoenix, US
Aug 10, 2011 3:19 am EDT

August 9 2011
I just recently bought my condo and I want get the carpet n laminate floor for my living room. Anyway the sales man arrive so nice and start talking about how this company work and all the crap he said and I was so annoyed by him . He bought 2 sample of the cheapest carpet and ugly and approach me saying was great carpet and I said no. He said will save you some money and he also bring some sample of fiberglass laminate an was awful. First option totally bad and he went o his car get another sets of carpet and laminate, first things he said to me was this going to more expensive will over your budget, in my mind how he know how much $$ I have and I wanna spends? I reject all his second option very low quality and thin carpet less than 35 thickness . After all I told him forget it about the wood all his choice was thin laminate and look old fashion. So I ask him just show me the good quality carpet and he did bring the better quality . I said okay just tell me how much for 2 bedroom and stair over 75 yard carpet I need . After he measured and he said it's $4000 . In my mind you must be ###ing kidding me? I have 3 company give me an estimate expresss flooring was the worst company and sell person wanna rip me off the biggest money he charge the biggest commission he got. Anyway 2 other company was below $2000 for my 2 bedroom and stair . Lowe got the cheapest price over all with 58 thick carpet and installation only $97. Anyway folks in my experience please never call for express flooring. The worst ever, , , , , , , ,

L
L
lposey
surprise, US
May 02, 2011 11:03 pm EDT

we just had carpet install with this company was told our install would be on thursday never got a call to confrim everything was a go, started calling the day of our instal was told would be called at 9am with a ETA at 920 we called them again being told some would call us at 945 called again now plaed on hold for 15 mins told a manager would call us back after 20 mins a supervsor called us back letting us know our install will nt be done today they will send some one the next day. advised not happy and when where they planningto call us he said we wil credit back 50 can do mor since nt a 5000 order wht kind of cusomer service is that. and what they prmise would be done was nt when iaske to speak to some one higher wa tld no one higher that no one else

C
C
Cajun Out West
Phoenix, US
Jan 15, 2011 2:46 am EST

OMG, the rudes people ever! I called because the offer "Free" in-home estimates. My husband ended up meeting the estimator and when my husband told the estimator that we would "think about it", the estimator huffed off in a temper tanturm and then the manager called my husband and chewed him out for "wasting their time"! Later that evening i received a very rude email from Express telling me my husband was incompetent and if i do call another carpet company for an estimate, that i should be honest upfront and tell the company that i am infact just getting estimates. NEVER DO BUSINESS WITH THESE RUDE PEOPLE! the best part is their estimate was twice as much as the two other estimates i received!

M
M
MikewWest
Phoenix, US
Dec 18, 2010 3:31 pm EST

Express home services did us wrong with they're warranty we have a 25 yr wear and the lifetime install that they don't honer, So I am going after there LIC by going to this site AZROC.gov and file a complant, , this is where they got they're LIC and have to comply

P
P
PetePo
, US
Nov 30, 2010 5:27 am EST

I can't understand how stupid all of you are who agreed to hire these guys despite the OBVIOUS warning signs. These [censor] businesses exist because they know that there will always be weak minded consumers like you. Try waking up BEFORE you sign a contract with a scam artist!

S
S
Stacy Ann
, US
Nov 19, 2010 2:40 am EST

I ordered flooring with this company and got preapproved for a loan. The company discontinued doing business witht the bank so even though I got preapproved for the loan that didnt matter. So I tried to pay the debt I owed the company off in full. They state they never received my check. However when I talked the Henery on the phone, he stated that he was not going to cash my check. I am not sure why? So they sent my debt to collection and are trying to charge me intrest on the loan I never agreed to with them. So I am trying to pay this bill off and I keep getting the run around. This company is not working in good business practices or good faith. I would not use them again. They are cheats and they lie! Beware, Beware because if it where me and someone send in a check to pay off a debt they owed I think I would at least try to cash it. Instead they lie to the AZ Attorney General and expect you to buckle when they think you will stop precusing justice.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Express Flooring customer service

Website

www.expressflooring.com

Most discussed Express Flooring complaints

Customer service
2
(opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Express Flooring?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Express Flooring Customer Service. Initial Express Flooring complaints should be directed to their team directly. You can find contact details for Express Flooring above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Express Flooring. Discuss the issues you have had with Express Flooring and work with their customer service team to find a resolution.