Express Clothing — Online shopping
I have returned an order in the amount of $334.81 (Expr34879777str) using the return label provided by them. It's been 2 months since ups has delivered the order and i still haven't gotten a refund. I haven't even gotten an acknowledgement that the order has been received even though the tracking number clearly shows that it was. Every time i contact them i get a different person and i have to start my complaint all over again. I have since been in contact with 7 different people and all i get is a reiteration of their return policy as if i'm an ###### and i can't read it myself.
So buyer beware, if you venture out and try shopping online from this company, the return process is lengthy, tedious and there is no guarantee that you will get reimbursed. This is way too much hassle to go through when shopping for clothing.