I received three texts from explore talent regarding my 5yr old son. One was for an audition for a modeling gig with National Apparel Company, and the other was for casting extras for the new Wolverine movie with Hugh Jackman. At first, I ignored the text messages bc they sounded too good to be true. I finally decided to call them back and spoke with a representative by the name of Rita. (ph: 702-938-2500, ext. 3095). She advised me that my son had been chosen for another audition for Disney's Good Luck Charlie. She specifically stated that all auditions would be held in my hometown of San Antonio, Tx. She also played suck up and started gushing about how adorable my son looked in his photos. Then she eagerly prompted me to set up a 6mth membership for $119 or an annual membership for $199. I asked her why the membership was required and she stated that casting directors do not have access to view my son's profile. All they see is his one picture (I have about 15 posted plus his bio). She also stated that with the membership, the casting directors can contact me directly. I didn't have the funds available & explained that I would not have money for another 2 days. She was so eager to set up the membership, she offered to post date the payment. My dumb self fell in to her trap, and I gave her my credit card information. I was at work, and after the call I immediately felt like something wasn't right. I called my bank to cancel my credit card. I then called Rita back & advised her that I was going to do more research on the company before I made my decision. She quickly interrupted me and stated Explore Talent was on BBB as an accredited business with an A+ rating. I said I understood, but there was more research I needed to do so I asked her to cancel the automatic debit. She continued to be persistent about it, so I finally told her she can try to run the credit card all she wants, but it has been deactivated. After I said this, her response was "Ok, no problem. I'll just have to call another little boy that was next in line after your son and he will probably get the role."
Lesson learned on my end. I work for a fortune 500 company that strives to provide superb customer service. This talent agency wannabe is extremely unprofessional.
...and just a little fyi on BBB, there was an investigation done by 20/20 in 2010---
..so, don't let these bozos throw this in your face. Please read these blogs and use them as a guide so you don't make the same mistakes.