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Experian / Credit report is a rip off!

1 United States Review updated:

This company offers 3 bureau credit reports online but fails to deliver. Although my credit card was billed immediately, I was unable to access my report over 3-4 days. I was subsequently told I needed a "Private Access Code" to verify my identity, which could only be sent by US mail, although they managed to identify my credit card pretty quickly. Needless to say, this private access code did not work. This service is offered in conjunction with "CIC CreditExpert and LendingTree. Approximately ten days and two hours of phone conversations with all three parties later, they are unable to access my credit report. I asked for a refund, in writing, and was referred back to the same consumer helpline phone number. It seems their business plan is to discourage customers with so many obstacles that they simply abandon the $35 they have already been charged.

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Comments

  • Ay
      7th of Mar, 2007
    0 Votes

    I have had a very good experience purchasing my credit score form them. Transunion was not as user-friendly but is also good.

  • Re
      1st of Sep, 2018
    0 Votes
    Experian Information Solutions - experian charged my account
    Anton Blvd, California
    United States

    I'm have been waiting for this to get taken care of and nothing has been done. The charges are still on my card and I want them removed!! I have emailed customer service several time and haven't heard anything ? So I'm wondering if this is a scam

    EXPERIAN *CREDITREP
    535 Anton Blvd, CA 92629
    866-751-1326
    39.98

    And this is the company

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