ExclusiveSales.com / Timeshare Resale Scam
Public Warning against ExclusiveSales.com
I want to go on public record, and let everyone know that if you receive a phone call from ExclusiveSales.com - just hang up, and run away!
They have a well thought-out, manipulating, approach toward prospects, and when given a small amount of time, they'll promise you the world, and only take your money with nothing to show for it.
My nightmare started on July 7, 2010 when I received a phone call from a Mr. Chris Doss, who is an active sales rep for ExclusiveSales.com. I still to this day don't know how he acquired notice of my timeshare purchase, but he had all of my timeshare details which only aided his "Show". Promises of exposure to over 55 different web sites, and a visitor volume of nearly 300, 000 people, weekly presentations with promotional presents, and he went on to implore me to give him " at least 1% of my trust believing his promise to deliver". His phone presentation went on praising their sales techniques, and assured me of a past / current success closing rate where 80% of the timeshares listed with them sell within 4 to 8 weeks, and the remaining 20% sell off over time. The next line is my favorite, where he went on to say " that at least one of my timeshares will sell before my first credit card statement, washing away my investment, and returning a profit". Listing with ExclusiveSales.com is so easy, that all I have to do is continuously check my email for offers, and accept the right one, after that they'll close off the rest. After hearing all of this exciting news, I left off saying that I need to consult with my husband, and that I would get back to him with further details, and questions. Now the PUSH: " Okay not a problem, but I need to act fast so that he can set my account up today, and get a jump start on advertising my timeshares, all he needed was my credit card # to put on file, so that he may send me a contract, and finalize the transaction after receiving a final signed copy of the contract". I went along with the idea, considering he got me all excited, but never had ample time to finish consulting with my husband, because no more than 5 minutes later, he was calling me on the second line to see if I had finished talking everything over with my husband, because " if I want to get everything started today the Clock was Ticking!" He than became pushier, and didn't allow me time to review their agreement. He even went on to make a sweet offer, because of my multiple listings. He told me " the normal fee is $1250.00 per timeshare listed with them, but by acting now he'll do it for $1000.00 each and wanted to lock this offer in".
That's where my $3000.00 nightmare set itself into motion. To make a long story short, I never heard back from Mr. Doss again. I allowed them 3 weeks to get something going before I decided to follow up with them, because my mail box -- is still empty! I left 5 voice messages for Mr. Doss to call me back, and once again silence. So now freaked out about my investment, I started to research everything about ExclusiveSales.com, and felt as if I was walking through a maze of mystery. Nothing about them added up, from the lack of licensing, certifications, and the fact that the Orange County Convection Center, where they targeted their presentation confirmed to me that they never heard, nor dealt with anyone from ExclusiceSales.com. I received this confirmation when I contacted the space leasing dept., where they reviewed their entire registered log, current & past to only tell me I was looking for a ghost. So now I hit the panic button, and called my credit card company to file a fraud dispute against ExclusiveSales.com. Two weeks later, my credit card company received a correspondence from ExclusiveSales.com which goes as follows: " Mr. Chris Doss contacted Mrs. ------- at her request ( LIE never knew they existed ) to sell her Timeshare properties. on Sept 7, 2010, Mrs.---- initiated a despute, as she never contacted ExclusiveSales.com before to comply with the terms, and conditions of their agreement ( another Lie ).
Since July 7, 2010, I have my phone log displaying 25 phone calls to ExclusiveSales, which led to a Very unpleasant, 70 minute call with Customer Relations Manager - Mr. Michael Green. He went on to say, " that they received my personal information from a survey that I might have filled out at a Walmart, or some related source" Last time I checked, it's hard enough to get an answer on the location of something in a "Walmart" never mind running into someone requesting people to fill out Timeshare ownership surveys. They also disclosed that ExclusiveSales.com is their only source for internet advertising, and not the 50+ mentioned in a correspondence letter from them??? The final catch, was that according to Florida Statue 501.615, I had three days from initial authorization in entering the contract with ExclusiveSales.com to request a refund. I would like to be able to set up a record, or log of how many Florida residents are actually aware of this statue, never mind the non-residents of Florida. Considering that this was not disclosed on the contract, nor in any phone conversation, I have been informed that this agreement should be classified as ILLEGAL!!!