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Excel IT Communication & Services / ICICI ATM Network fails

1 India Review updated:

Dear Sir, <br />
I have my Current Bank Account with Karnataka Bank Ltd, Guwahati & went this morning to withdraw an amount of Rs. 1500/- (Rupees One Thousand Five Hundred) only, from the ATM of ICICI Bank located at Beekay Towers, Ganeshguri Chariali, Dispur, Guwahati-6 today morning (04/09/2009). But unfortunately neither money nor stransaction slip came out & shows Network Peroblem, transaction failed. Immdaitely I again enquired my balance and got that the Rs. 1500/- debited.<br />
I also confirm and made complaint to my Bank & they informed that it may take a month as ICICI Bank delays in this type of compalint/s.<br />
My ATM Card No. [protected]<br />
Complain No. 2539<br />
Kindly look after the matter & take the step to credit back the amount to my account ASAP.<br />
<br />
Thanking you.<br />
M.H. Laskar<br />
Prop. Excel IT Communication & Services<br />

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  • Ic
      7th of Sep, 2009
    0 Votes

    Hi, we're from ICICI and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

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