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ExamForce is full crap.
I have ordered exam preparation materials from this company for DB administration I. First of all they did send me wrong CD. Even CD has had proper label – it was CISCO training which I did not need. After I have complained – they did send me e-mail with correct training ( I have paid for delivery of real CD) – so, it was first disappointment. Then, when I have installed the exam engine I was really surprised –very slow, crappy, no training materials, etc, etc, etc… I have paid $129.95 for exam + engine + $14.95 for freight.
Thanks got I did not pay for some kind of package (more than $1500) when they were trying to sell to me over the phone, saying that it’s perfect deal and normally it cost double.
After I have got troubles with engine (see above) I was trying to call ExamForce to get support (anytime support was part of the deal) – and I was told that all support team is on training. I started to send e-mails to support team and did not get any answer for 4 days. Finally, I have sent e-mail with cancellation requirement – no response. Then I have reached them by phone with the same requirement – to cancel buy and refund money – and got answer that the ONLY condition for cancellation is – not to pass real exam. Very smart! No one even get close to exam with this kind of materials for preparation. They are good entrepreneurs to establish such business.
BE AWARE OF EXAMFORCE!
The complaint has been investigated and resolved to the customer’s satisfaction.
I've used their products before for both CompTIA and Cisco, however a sales rep called a few days later telling me I earned a credit towards a course ware product, however I still had to come up with a large chunk of change on the spot to use it. I already had the video course ware from LearnKey Direct so I told them I wasn't interested. I used their Security+ practice question bank and found it much more difficult than the actual exam. I passed the SY0-301 last July with an 825 so I think it was worth the $199 I spent.
I've never had a problem with them, and I passed all of my tests using their materials. You have to be persistent in contacting them, and it's better to call them. They're a little slow responding to email.
I've never had a problem with them. They may be slow at answering, but if you're persistent, they will meet your every need.