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Evolution Gaming LLP (LLP0701452-C) / 2 units of iphone4

1 Malaysia Review updated:

We went to Singapore for vacation on 9-Sep-2010 and return on 11-Sep-2010. It was a pretty bad experience happened on 10-Sep-2010 after our shopping at Sim Lim Square at No. 1 Rochor Canal Road. Unfortunately, we were only noticed 2 days after we came back to Malaysia and asked around people and confirmed with Apple Store Singapore on 13-Sep-2010 over the phone that we paid more than the actual Apple iphone would cost us in fact. Apple Store Singapore requested us to verify with the Merchant immediately and Apple have no such expenses to pay for iphone4 service other than the Apple Protection Plan of SGD99.00 for 2 years and the warranties is limited period coverage no such “lifetime warranties”. The Merchant charged us additional of SGD300.00 per unit on top of SGD99.00 for 2 units purchased PLUS another 10% of total bill which the Merchant told us that we were subject a fee to Apple iphone. Apple Support Singapore also told that the iphones price purchased from this merchant was unfair and not true. The price we have paid was far beyond Apple’s actual pricing to the consumer. We were cheated by this dishonest Merchant located at Sim Lim Square, company called Evolution Gaming LLP Singapore (Co. Reg. No. LL0701452-C) for 2 units of iphone4 32GB cost us at a total bill of SGD4, 556.48 told that the charges included the 2 units of Apple iphone 4 32GB plus Licenses & warranties (“Lifetime” Warranty). We have tried to contact the Merchant telephone no. +65 [protected] and +65 [protected] both no respond to our calls. We, also have dropped the sms messages to +65 [protected] also no return call. We are seeking your help from the Singapore’s Tourism Board and the Singapore Consumer Affairs Department to attend our problems on our misfortunate experience in which we think the only way we could appeal and seek the compensation or refund on this unfair transaction to us as a foreigner. Again, we appreciate your assistance in helping us in this unfair transaction. We are ready to provide the supporting documents to this dishonest pricing if we could talk to someone for assistance as we have tried many ways to Singapore still no feedback. Thank you in advance.

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Comments

  • Ka
      21st of May, 2011
    0 Votes

    cheating in sim lim tower singapore; We went to your country in 8-05-2011 for touristic purposes. We stayed Marina Mandarin Hotel for 3 days. In 9-05-2011 we leave hotel for see your city and do some shopping. We go Slim Lim Tower for buy electronic devices that needed by my wife and me. We enter one shop that I will give its open address in the end, Firstly its prices seemed resonable and we bought some devices (1 Iphone 4 16 gb, 2 Ipad 2 and 1 Ipad cover). After this they told us that these Ipads will not work in Turkey and they need an upgrade. Besides they say we need to install safari for internet. Than they took 896 Singapore Dolar for upgrade and 280 Singapore Dolar for installing the safari program from us (slip attached). Then we realized, received more money from us, We wanted to give back to the machines that we buy but they refuse this and they refuse to make out a legal invoice. So we call for police. Police told us that they can't do anything about this condition. These people are cheating who visited your country.
    We expect Singapore to be a justice city and respectful to the human rights. Police didn't help us when we called them for need help. Information about this shop is in the attachments. These people will cast shadow to your name and our ideas of your beautiful city has been changed. And we are telling this accident to all our friends and family members. slim tower adres: TWOPLUS MOBİLE LLP #02-86 SİM LİM SQUARE 1ROCHOR CANAL RD S188504

  • La
      24th of Jun, 2011
    0 Votes

    AGREE

  • Si
      30th of Apr, 2012
    0 Votes

    PLease do not buy from evolution. i got cheating too. i bought a psp3000 for 400 and realise it was a psp made in china. not the real ones. refund was rejected and i called the police. they may sell $20-$50 den other shops, but if you're not careful, you'll get scammed. BEWARE !!

  • La
      4th of May, 2012
    0 Votes

    Pls! Don't buy from Evolution Shop (Sim Lim Square). Caution!!!

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