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Evercom/Correctional Billing Services / Can't Make a PAyment

United States Review updated:
5
I am a user of Evercom Services and ever since Sunday 9.14.08, I have been unable to make a payment through the on-line service or on the phone with the csr. Each time I've tried it states, "validation failed" and no one can tell me why. I've called them and they've told me the only other options are Western Union or sending a payment via usps (postal service). I can't believe it. I'm tired of trying but I want and need to talk to my loved one. When he calls, it will be the last until I can get the payment through. Western Union is a NO and USPS is a NO. It's ridiculous!!!
Lt
0

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Sa
  6th of Jul, 2009
Agree Disagree 0 Votes
This company does not care about us and the only reason i use it is because its the only option. They have many reps who cant even speak English!!! And is takes 10 days for my payments in USPS but this company is the worst and I only deal with it because I have to. Some people were saying another company is coming out soon. Maybe with compitition this company can better its service!
Sa
  6th of Jul, 2009
Agree Disagree 0 Votes
I know exactly what youre talking about!!

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