EverBrite Smile - Teeth Whitening kit / I am officially canceling my order #1046334 as of [protected] within my Trial Period
I am officially canceling my order #1046334 as of [protected]
I have made several attempts to cancel this order within the trial period as stated in the contract. This is my official notification of cancellation with in the contractually agreed trial period time frame for cancelation to avoid charges; as there is no other contact information posted to notify EverBrite Smile of this full intent to cancel my order.
However, I was charged an additional $87.47 as of today 2/27/10 (on the 9th day of my trial period by your calculation of the time frame) during which my trial period has not ended. As well, their next available business day is not until Monday, March 1, 2010 in which will be the 11th day following the beginning of my trial period. When I attempted to contact the Everbrite Company @ [protected], I never received a live person to take my call to cancel this order. I even attempted to respond to the email that was sent by them to me on Sat, February 27, 2010 3:55:24 PM to DoNotReply@donotreply.com, but received an email delivery failure notice on Sat, February 27, 2010 4:02:06 PM. Finally, I researched the internet for their email address as per their terms states to cancel “by phone or email” to ensure you received my cancellation timely. But you do not offer the email opportunities.
Again I reiterate, because your next available business day is not until Monday, March 1, 2010 in which will be the 11th day following the beginning of my trial period, I have also forwarded my request to dispute these charges with my banking institution as you have prematurely charged me for this order as today is only the 9th day of my trial period as per your calculation of the trial time frame; yet you have already charged my bank account (not following the terms of the agreement your company set forth.)
Furthermore, I have not received any product from your company to date. I am no longer interested in receiving any future shipments of your products. I have also unsubscribed my email address: firstname.lastname@example.org as of 02/27/2010 as well as a support to this cancelation.
To conclude, I was forced to provide your company with all of my contact information to place this order, yet you have very limited communication access to your company. Therefore unlike your company, I shall provide it again if you need to reach me regarding this cancelation: