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1.0 73 Reviews 63 Complaints
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Eventbrite complaints 63

ComplaintsBoard
S
2:21 am EDT

Eventbrite speedfriending event scam

Hello. Yesterday I bought tickets on your website to an event called Speedfriending organised by speedfriending.net. When I went to the bar they said it was held in, the bar staff knew nothing about it and they also said this has happened before many times. It is a complete scam and yet I bought the ticket on your website! I demand an explanatión and a full refund.

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J
11:51 pm EDT

Eventbrite fake event & fake organizer

I am attending an event organize by Financial Master Management now at Mid Valley City from 12pm-230pm.

I am looking for the event location but can't find. Therefore I ask about the organizer's details at the info counter but to no avail too. They registered the event but there's no contact person and contact details at all.

I am thinking maybe there's no event at all and the Organizer is joking with the participants only.

I am wasting my time for travelling from office to the mall but end up no event at all.

I request Eventbride look into this matter seriously as I think there are many others participants face the same problem like me now.

Regards
Jarvic

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jjbink1212
, US
Aug 08, 2017 2:01 am EDT

@jarvic, From your photo, the event is to be held on 9-Aug-2017 which is tomorrow. If you go to the venue today, of course there will be nothing. Am I right?

ComplaintsBoard
E
5:02 am EDT

Eventbrite Illegal events

I've purchased a concert ticket and when the concert day finally came I was extremely excited. That was nothing special, just a small event which was supposed to be held in a local bar.
I arrived at the place and was shocked when I found out that concert was cancelled. Many people stood outside, argued with the security guard. Even thought the concert was cancelled there was no information about that on Eventbrite.
When I came back home I tried to contact the person who sold me the ticket but the did not reply. Then I contacted Eventbrite and explained the situation, I clearly said that there was a scammer on their website which sold fake tickets but they did nothing at all. They said they'll do something about that but they really did not care.

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gigiloki
Calgary, CA
Dec 16, 2023 7:20 pm EST

I purchased tickets to a concert, however the frontman and lead singer DIED last month. Eventbrite should have issued a refund to ticket holders. Myles Goodwinn is DEAD! I request a full refund on my tickets immediately. Anything short of a full refund is FRAUD!

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Kirstie Stuart
, US
Jan 29, 2023 9:54 am EST

I have tried to speak or get an email from someone because i need assistance on setting up an event phoned and emailed sales team no reply - no ability to message anyone or get assistance

There is literally no customer service and you make people using your system feel helpless in trying to resolve issues

J
J
Jewish Sports Hall of Fame
, US
Oct 07, 2019 12:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Previously you had a report, seen on Excel, which included the name of the ticket purchaser and all of the categories applicable, e.g., physical street address. The reports I currently can find do not include all of the needed info. If it's still on the site, please help me find it. Thank you!

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Chloe Maree Cameron
, US
Aug 31, 2019 11:06 am EDT

I have tried emailing you guys a few times to let you know I put the wrong email while purchasing tickets and I can't access that email so therefore cannot access the confirmation email... I either want a refund or my email to be change! If I do not get a response back I will phoning you guys up to see what the problem is... Thanks in advanced...

About Eventbrite

Eventbrite is a leading online platform that allows individuals and organizations to create, promote, and sell tickets for events of all kinds. With a user-friendly interface and powerful tools, Eventbrite has become a go-to solution for event organizers looking to streamline their ticketing and registration processes.

One of the key features of Eventbrite is its ability to help event organizers reach a wider audience. By leveraging social media and email marketing tools, Eventbrite makes it easy to promote events and sell tickets to interested parties. Additionally, the platform offers a range of customization options, allowing organizers to create branded event pages that reflect their unique style and messaging.

Another advantage of Eventbrite is its flexibility. The platform can be used to sell tickets for events of all sizes, from small workshops and seminars to large-scale conferences and festivals. Eventbrite also offers a range of pricing options, including free events, paid events with a flat fee, and paid events with a percentage-based fee.

Eventbrite's user-friendly interface and intuitive tools make it easy for event organizers to manage their events from start to finish. The platform offers a range of features to help organizers track ticket sales, manage attendee information, and communicate with event participants. Additionally, Eventbrite provides detailed analytics and reporting tools, allowing organizers to gain insights into their event's performance and make data-driven decisions.

Overall, Eventbrite is a powerful and versatile platform that offers a range of tools and features to help event organizers create successful events. With its user-friendly interface, powerful marketing tools, and flexible pricing options, Eventbrite is a top choice for anyone looking to streamline their event planning and ticketing processes.

Eventbrite Customer Reviews Overview

Eventbrite is a popular event management platform that has received a lot of positive reviews from its users. The platform is known for its user-friendly interface, robust features, and excellent customer support. Here are some of the key highlights of Eventbrite reviews:

1. Easy to use: Many users have praised Eventbrite for its intuitive and user-friendly interface. The platform makes it easy to create and manage events, sell tickets, and track attendance.

2. Robust features: Eventbrite offers a wide range of features to help event organizers manage their events more effectively. These include customizable event pages, ticketing options, promotional tools, and analytics.

3. Excellent customer support: Eventbrite has a reputation for providing excellent customer support. Users can access support via phone, email, or live chat, and the support team is known for being responsive and helpful.

4. Affordable pricing: Eventbrite offers a range of pricing plans to suit different needs and budgets. The platform's pricing is competitive, and many users have found it to be affordable compared to other event management solutions.

5. Strong community: Eventbrite has a strong community of users and event organizers who share tips, advice, and best practices. This community can be a valuable resource for new users who are just getting started with the platform.

Overall, Eventbrite is a highly recommended event management platform that offers a range of features and excellent customer support. Whether you're planning a small local event or a large conference, Eventbrite can help you manage your event more effectively.

Overview of Eventbrite complaint handling

Eventbrite reviews first appeared on Complaints Board on Aug 29, 2016. The latest review Held an event, and eventbrite locked me out of my account was posted on Feb 9, 2024. Eventbrite has an average consumer rating of 1 stars from 73 reviews. Eventbrite has resolved 0 complaints.
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  1. Eventbrite contacts

  2. Eventbrite phone numbers
    1800 902 225
    1800 902 225
    Click up if you have successfully reached Eventbrite by calling 1800 902 225 phone number 83 83 users reported that they have successfully reached Eventbrite by calling 1800 902 225 phone number Click up if you have UNsuccessfully reached Eventbrite by calling 1800 902 225 phone number 69 69 users reported that they have UNsuccessfully reached Eventbrite by calling 1800 902 225 phone number
    9%
    Confidence score
    Ireland
    1800 820 172
    1800 820 172
    Click up if you have successfully reached Eventbrite by calling 1800 820 172 phone number 4 4 users reported that they have successfully reached Eventbrite by calling 1800 820 172 phone number Click up if you have UNsuccessfully reached Eventbrite by calling 1800 820 172 phone number 8 8 users reported that they have UNsuccessfully reached Eventbrite by calling 1800 820 172 phone number
    Australia
    +1 (855) 326-9945
    +1 (855) 326-9945
    Click up if you have successfully reached Eventbrite by calling +1 (855) 326-9945 phone number 0 0 users reported that they have successfully reached Eventbrite by calling +1 (855) 326-9945 phone number Click up if you have UNsuccessfully reached Eventbrite by calling +1 (855) 326-9945 phone number 0 0 users reported that they have UNsuccessfully reached Eventbrite by calling +1 (855) 326-9945 phone number
    USA and Canada
    +44 800 652 4993
    +44 800 652 4993
    Click up if you have successfully reached Eventbrite by calling +44 800 652 4993 phone number 2 2 users reported that they have successfully reached Eventbrite by calling +44 800 652 4993 phone number Click up if you have UNsuccessfully reached Eventbrite by calling +44 800 652 4993 phone number 1 1 users reported that they have UNsuccessfully reached Eventbrite by calling +44 800 652 4993 phone number
    33%
    Confidence score
    United Kingdom
    +64 800 448 422
    +64 800 448 422
    Click up if you have successfully reached Eventbrite by calling +64 800 448 422 phone number 0 0 users reported that they have successfully reached Eventbrite by calling +64 800 448 422 phone number Click up if you have UNsuccessfully reached Eventbrite by calling +64 800 448 422 phone number 0 0 users reported that they have UNsuccessfully reached Eventbrite by calling +64 800 448 422 phone number
    New Zealand
    +49 800 180 1590
    +49 800 180 1590
    Click up if you have successfully reached Eventbrite by calling +49 800 180 1590 phone number 0 0 users reported that they have successfully reached Eventbrite by calling +49 800 180 1590 phone number Click up if you have UNsuccessfully reached Eventbrite by calling +49 800 180 1590 phone number 0 0 users reported that they have UNsuccessfully reached Eventbrite by calling +49 800 180 1590 phone number
    Germany
    +54 800 333 1101
    +54 800 333 1101
    Click up if you have successfully reached Eventbrite by calling +54 800 333 1101 phone number 0 0 users reported that they have successfully reached Eventbrite by calling +54 800 333 1101 phone number Click up if you have UNsuccessfully reached Eventbrite by calling +54 800 333 1101 phone number 0 0 users reported that they have UNsuccessfully reached Eventbrite by calling +54 800 333 1101 phone number
    Argentina
    +55 800 025 8718
    +55 800 025 8718
    Click up if you have successfully reached Eventbrite by calling +55 800 025 8718 phone number 0 0 users reported that they have successfully reached Eventbrite by calling +55 800 025 8718 phone number Click up if you have UNsuccessfully reached Eventbrite by calling +55 800 025 8718 phone number 0 0 users reported that they have UNsuccessfully reached Eventbrite by calling +55 800 025 8718 phone number
    Brazil
    More phone numbers
  3. Eventbrite emails
  4. Eventbrite address
    155 5th Street, San Francisco, California, 94103, United States
  5. Eventbrite social media
Eventbrite Category
Eventbrite is related to the Wedding and Party category.

Most discussed Eventbrite complaints

Illegal events
1
(opinions to this review)

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