Don't EVER do business with Evans Glass!
In February of this year they were delisted from the Better Business Bureau for failure to respond to customer complaints, and in September they paid to settle a case with the Washington attorney general for deceptive practices.
I was (much to my chagrin) one of their customers. Evans claims they have a 100% customer satisfaction guarantee, but I'm forced to conclude that this is simply a lie... we certainly haven't seen a penny of *our* money returned, and we're now going through the Construction Contractor's Board process to gain access to their bond (though Evans Glass is doing their damnedest to prolong the process).
BTW, the windows were shoddy, the installation looks like it was done by monkeys, and virtually every claim made to us in the sales presentation (You'll save at least 40% on your energy bills! We manufacture and install all our own windows! We installed all of the windows for Sears corporate buildings! Our windows are the most efficient on the market! You'll get a bunch of fantastic discounts... today only!) turned out to be absolutely false.
I am not exaggerating in the least when I say that the business practices of Evans Glass rise to the level of fraud.
If you've been victimized by Evans Glass, please feel free to contact me and we'll compare notes... my email address is my name (Jake Boone) with no spaces, followed by "@gmail.com".