SUBMIT A COMPLAINT

Europcar Internationalcar rental service

Contract no: [protected] at Avignon TGV SNCF 84000 Avignon France. Start Date: 13/7/18 End Date: 15/7/18.

We returned the car on time with full tank fuel and in original condition on 15/7. The person in charged confirmed that the balance payable is €123.42 as per executed contract. However, the amount of €172.42 was charged to my credit card on 15/7 and another €35.00 on 2/8 without explanation.

Please investigate the matter.

  • Updated by Lee Ngu, Aug 06, 2018

    Contract no: [protected]
    Location: Gare TGV Place De L'Europe, Avignon Railway Station 84000 France
    Rental start Date: 13/7/2018
    Rental End Date : 15/7/2018

    I was billed at a higher rental rate than what it's stated in the Contract without any explanation.

    I was not given any email address that I can communicate with the Company regarding my complant.

Le
Aug 06, 2018

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