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Eureka Forbes / spare parts received with machine taken away to get compulsory service after warranty

Sharjah, United Arab Emirates
Contact information:

We have purchase machine from Eureka Forbes in Sharjah.

Details are below : Head Office Sharjah

Tel: +[protected], +[protected], Fax: +[protected]

For Demo Call: [protected] / [protected]

For Service WhatsApp: [protected]

Office 14, Tiger Building, Al Mussalah,
P.O. Box: 49575, Sharjah UAE

There is Spanner which comes with machine which is customer property but they took it away and when ask for it, they first told it is not coming and when I told them that i ask their engineer and he told that it is for change of filter. now they refuse to give as warrant period is over and want us to take service warranty for AED 750.00 and refuse to give spanner so that we cannot change filter ourselves.

They are cheating the customer as this parts comes with machine purchase and without spanner you cannot change the filter so if you want to change the filter there is only option to take their service of AED 750 yearly.

I hope someone look into this and other old/new customer will also learn from this.

Best regards,
Roopesh

Ro
Jun 25, 2017

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