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Eureka Forbes - Forbes Designa / Not working since installation

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On installation only for my water purifier model FORBES DESIGNA , i had informed the concerned engineer, that it is leaking and this piece is to be changed , he even made me talk to his higher bosses , they promised me that it would be replaced , but it is over 5 months , neither they have replaced the same and they have not bothered to call back .

I am really astonished that a company like EUREKA FORBES, is not attending to customer complaints .

On making repeated calls on 24 hour helpline nos , we cant get our complaint registered.

what is the solution , once we buy a product of such agood brand and then we dont get any response for our complaints.
Va
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Eureka Forbes Logo Eureka Forbes
Customer Care Service
Overall Satisfaction Rating

170 Reviews
B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel
Mumbai
India - 500028
+91 804 663 6363
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