We have purchased eureka forbes "Aqua Guard RO Total" for my house utility purpose in jan'08. They are supposed to do 4 services in the warranty period but they have done only two services so far. We voluntarily called the service people thru phone No.[protected].on 6.08.08. Inspite of several remainders they have not responded to clear the defect. I regret very much for the lethargic attitude staff / executives to cater the needs of the customer. If they don't respond within 24 Hours matter will be taken to consumer court.