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Etrade Supply / scam, ripoff, lies

Kowloon, Hong Kong
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Order #[protected]

I bought products from them totaling US$70.00. Turned out to be defective. I was willing to send it back to them but they ask me to pay for all shipment charges. After months of communication I am only refunded $30. According to them this is 80%of product cost. How is 80% of $70 equal to $30? Well, they say shipment cost is out of their control.

These were also 'S+' parts so I thought they would at least check that it works before sending. Now I am forced to pay for these defects.

After this refund, all communication channels are closed. The ticket I raised for the 'RMA' is also closed and impossible to write any feedback/message to them.

This business should not be allowed to continue. I hope they get raided for selling poor quality imitation parts.

Jo
Sep 18, 2018

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