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eTrade / They blocked my account

1 United States Review updated:
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Well I’m now into my 3rd week of dealing with Etrade blocking my account because supposedly it had been "violated" by somebody from overseas. I was in Indonesia at the time and they allowed me access to about $1000 before shutting down my account. Since then, they have stated they need to verify my identity before fedexing a new banking card...

They continually promise FedEx tracking numbers with security tokens, but inevitably come up with excuses such as "FedEx said the zip code was wrong", "I’m checking into it". I have given them a 4 day deadline before I start engaging legal help.

If anybody has had a similar experience and resolved it... I’d appreciate knowing. This is my primary money source with most of my savings and funds.

I'd love to hear other stories or successful resolutions.

One idea was to literally sit on the phone and call every 10-15 min until they got weary.

Va
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Comments

Et
  14th of Jun, 2013
Agree Disagree 0 Votes
eTrade - LOST SECURITIES
ETRDE
New Jersey
United States

ETRADE ACCEPTED SECURITIES WORTH MANY THOUSANDS OF DOLLARS ON 5/30/2013 RECEIPT ACKNOWLEDGED AND NOW HAS NO IDEA WHERE IT IS 14 DAYS LATER AND IS PASSING THE BUCK, A REAL SCHLOCK HOUSE OPERATION

Dt
  13th of Sep, 2014
Agree Disagree 0 Votes

Leave etrash. Avoid. They do what they do, and it sucks for client when it falls on you. Life is too short to voluntarily be treated like a fraud more than once by the same coompany

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