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eTrade / They blocked my account

1 United States Review updated:
Contact information:

Well I’m now into my 3rd week of dealing with Etrade blocking my account because supposedly it had been "violated" by somebody from overseas. I was in Indonesia at the time and they allowed me access to about $1000 before shutting down my account. Since then, they have stated they need to verify my identity before fedexing a new banking card...

They continually promise FedEx tracking numbers with security tokens, but inevitably come up with excuses such as "FedEx said the zip code was wrong", "I’m checking into it". I have given them a 4 day deadline before I start engaging legal help.

If anybody has had a similar experience and resolved it... I’d appreciate knowing. This is my primary money source with most of my savings and funds.

I'd love to hear other stories or successful resolutions.

One idea was to literally sit on the phone and call every 10-15 min until they got weary.

Va
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Comments

  • Et
      14th of Jun, 2013
    0 Votes
    eTrade - LOST SECURITIES
    ETRDE
    New Jersey
    United States

    ETRADE ACCEPTED SECURITIES WORTH MANY THOUSANDS OF DOLLARS ON 5/30/2013 RECEIPT ACKNOWLEDGED AND NOW HAS NO IDEA WHERE IT IS 14 DAYS LATER AND IS PASSING THE BUCK, A REAL SCHLOCK HOUSE OPERATION

  • Dt
      13th of Sep, 2014
    0 Votes

    Leave etrash. Avoid. They do what they do, and it sucks for client when it falls on you. Life is too short to voluntarily be treated like a fraud more than once by the same coompany

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