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Etisalat

Posted: Jan 12, 2018 by    

payment my dewa # 2016664223 bill through etisalat machine

Complaint Rating:  0 % with 1 votes
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I paid my dewa bills in etisalat machine branche reff mall last 3/1/ 2018, i have the receipt however the payment was not sucessfully credited to my dewa bill, so i decide to call etisalat and they advise me to contact dewa, dewa customer service advise me to sent them email with attached receipt and my emirates id, whic i did, i receive an email to dewa that my inquiry is already sent to the concern department whic is etisalat, and it will resolve within 5 working days, but till now is not yet resolve my new statement in dewa is already generated my previous month bill was added already whic is alraedg paid, why it takes so long to sort it i have the receipt that the money was in etisalat they should resolve faster..

Etisalat

Updated by Hbendal, Jan 15, 2018
please assist me on my complain
Complaint comments Comments (0) Complaint country United Arab Emirates Complaint category Utility Services

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Etisalat Logo Etisalat
Customer Care Service
Sheikh Rashid Bin Saeed Al Maktoum Street
Abu Dhabi
United Arab Emirates - 3838
+971 2628 3333
+971 2631 7000
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