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Etisalat / connect. ae

Dec 7, 2017
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I subscribed for the SOCIAL MEDIA MARKETING offer from ETISALAT employee for my business under CONNECT.AE.
The company sales man, Mr Abdullah, a sales representative promised me superior service good marketing results and told me clearly that I can cancel my contract at any time if I am not satisfied with the service offered by the company
It has been 2 months since I signed up and there is no activity on my account and no one managing my account either.
I contacted them many times to express my dissatisfaction.
He convinced me that he will assign a point of contact to ensure the promised results are delivered but till date nothing has been done to my account and furthermore the money has been withdrawn from my account despite my notices to cancel.
I contacted the co ordinator Ms. Haneena and advised her to cancel my contract and not deposit the cheques since I have received no service for the money paid 975 aed was debited twice from my account for no reason.

I am truly disappointed by the service and misrepresentation of the sales department to hype the services and not offer any service in return.
I am disgusted by the entire process and will never advise anyone to go with CONNECT.AE for any business .

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Etisalat Logo Etisalat
Customer Care Service
Sheikh Rashid Bin Saeed Al Maktoum Street
Abu Dhabi
United Arab Emirates - 3838
+971 2628 3333
+971 2631 7000
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