Etisalat / complaining about change the sim card postpaid to pre-paid

Dear Sir,
I got one SIM card from one of the Etisalat Agent who was selling near Deira Metro Station. That Agent said to me this is prepaid card, free sim & net free etc...
After second day somebody called me that you got post paid card which is activated. I was surprised. Agent was cheated me. I registered complaint three times but still not get resolution. Daily follow up this complaint.
I have three complaint number ([protected] / 11-03-17 & [protected]/25-03-17&[protected]/29-03-17 also complaint conversion number10115525/23-03-17) I was really fedup in this matter.
So please take necessary action against this complaint. Somebody called and threaten and harassed me also from that Agent. Last 25 days I was become mentally tortured. So please take action in favour of me.
I cant pay the post paid amount because I am a low salary staff.

Awaiting your quick response.
[protected] Alternate No: [protected]

Mar 29, 2017

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