[Resolved] Etihad Airwaysredeeming miles

I flew with my family with Etihad Airways on the 2nd April from London to Manila and I still do not have the miles from this travel redeemed.

I also joined the Etihad Guest programme with the promise of a 500 bonus miles upon joining, I checked my account and there is still nothing. Not to mention I joined back in the beginning of April.

I have emailed [protected] and they have not gotten back to me.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • Etihad Airways Customer Care's Response · May 11, 2017

    Hi Nina, Kindly send the details to [protected] to look into this for you. *Yas

May 10, 2017

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