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[Resolved] Etihad Airways

Posted: Aug 16, 2017 by    

double booking

Complaint Rating:  0 % with 1 votes
0% 1
I am nagaveni Mangalvedkar from NY senior citizen 72yrs. on 9th I called my travel agent and booked my ticket, ticket no [protected], reservation codeCGVOUF issuing agentAPM location NY IATA Number 33508333 custmer no [protected] used my debit card for$989.56 my travel agent asked me to send the statment form signed and send it immediately I did not know much about internet how to do so with great difficulty i sent it I have been checking my bank statement everyday I didnt see any transection so I was under the impression it didnt go thru and my ticket must be cancelled so I went to another travel agent personally booked my ticket same airline same date oct 1st 2017 ethihad airways 607864571602971125110000 for $973.00 on8.15.2017 I see my bank statement ethihad pur464179, [protected] was charged for $989.56 and one more ref 464179 Ethihadairwa[protected] [protected] for 989.56 which was credited to my AC it is so much trouble for me to handle all this and I dont want to be harsh on my travel agent I know i made a mistake please clear this dispute and refund my money which was charged twice I want to travel on 1st oct2017 keep myexisting etenery

Resolution statement

Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Updated by nagaveni mangal, Aug 16, 2017
I already sent u the complaints see detail
Etihad Airways Customer Care's Response, Aug 22, 2017
Hello Nagaveni, as you made the bookings through your Travel Agent you will need to contact them. *Ela
Complaint comments Comments (0) Complaint country United States Complaint category Airlines

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Etihad Airways Logo Etihad Airways
Customer Care Service
Head Office, New Airport Road, Khalifa City A, PO Box 35566
Abu Dhabi
United Arab Emirates
+1 800 266 7883
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