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[Resolved] Etihad Airways / double booking

1 United States

I am nagaveni Mangalvedkar from NY senior citizen 72yrs. on 9th I called my travel agent and booked my ticket, ticket no [protected], reservation codeCGVOUF issuing agentAPM location NY IATA Number 33508333 custmer no [protected] used my debit card for$989.56 my travel agent asked me to send the statment form signed and send it immediately I did not know much about internet how to do so with great difficulty i sent it I have been checking my bank statement everyday I didnt see any transection so I was under the impression it didnt go thru and my ticket must be cancelled so I went to another travel agent personally booked my ticket same airline same date oct 1st 2017 ethihad airways 607864571602971125110000 for $973.00 on8.15.2017 I see my bank statement ethihad pur464179, [protected] was charged for $989.56 and one more ref 464179 Ethihadairwa[protected] [protected] for 989.56 which was credited to my AC it is so much trouble for me to handle all this and I dont want to be harsh on my travel agent I know i made a mistake please clear this dispute and refund my money which was charged twice I want to travel on 1st oct2017 keep myexisting etenery

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Updated by nagaveni mangal, Aug 16, 2017

    I already sent u the complaints see detail

  • Etihad Airways Customer Care's Response, Aug 22, 2017

    Hello Nagaveni, as you made the bookings through your Travel Agent you will need to contact them. *Ela

Aug 16, 2017

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