SUBMIT A COMPLAINT

[Resolved] Etihad Airwaysaircraft noise

I am on a flight to Dallas from Abu Dhabi on business class, suffering from incredibly annoying noise from the engines/aircraft. It is causing me a headache even though l'm using ear plugs... I cant sleep or relax or even watch a movie!
This should be addressed and fixed to allow the costumer to relax and sleep on a 16 hours flight!
I attached a video to document this.

Regards,
Hessa

Etihad Airways

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • Etihad Airways Customer Care's Response · May 20, 2017

    Hi Hessa,

    thank you for sharing this with us. We'll ask our team to investigate it. Could you please send us your booking reference via private message so we can see the flight number and pass this on for you? *Sky

Ha
May 15, 2017

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