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a package
You're fed ex driver will not deliver my package. On Friday he did not leave no notice or nothing. So I scheduled for today and I was told he tried to deliver today at 1:35 p.m. That is a lie I was on my way to Walgreens at that time and I seen him pull in behind Walgreen s and parks I want my package. I'm going to take a picture of him and send it to you If I don't get my package
Read full review of eSupport.comDriverAgent
Just purchased, would not install any of the drivers. Updated drivers from manufacturer and DA still said they were out of date. I do network support for a living and so know a bit around a computer.
Contacted tech support and it seemed they were not even reading the responses. After several attempts I decided the application isn't going to work for me and contacted customer support for a refund. Here it gets fun.
The representative responding is Bob Kelly of eSupport.com Support Team. He was immediately snide, condescending on my request. I responded that I had tried support and it's not for me. Please refund.
His last response is this, even though I have multiple emails going back and forth from technical support. 'Actually you didn't try support before. When our instructions failed, we offered to remotely connect and do it for you and you refused. ' Which is totally false.
I have contacted the credit card company and walking across the street to file a complaint with the Texas AG. Wish I read this stuff before purchasing.
Beware
I have a complaint about esupport.com.They are based in th US (I guess you already knew that) and my complaint is about the way in which they conduct their business and treat their customers.
I have correspondance etc to support if required.It is in the public interest to be aware of their business practicse.
If you like like me to post please advise (I will keep it brief and to the point).
The complaint has been investigated and resolved to the customer’s satisfaction.
Is eSupport.com legit?
eSupport.com earns 93% level of Trustworthiness
Perfect Trust Endorsement: eSupport.com achives 93% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for eSupport.com. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Esupport.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- We detected that esupport.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- eSupport.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to eSupport.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of eSupport.com complaint handling
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eSupport.com contacts
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eSupport.com phone numbers+1 (978) 824-7961+1 (978) 824-7961Click up if you have successfully reached eSupport.com by calling +1 (978) 824-7961 phone number 0 0 users reported that they have successfully reached eSupport.com by calling +1 (978) 824-7961 phone number Click up if you have UNsuccessfully reached eSupport.com by calling +1 (978) 824-7961 phone number 0 0 users reported that they have UNsuccessfully reached eSupport.com by calling +1 (978) 824-7961 phone number
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eSupport.com emailssupport@esupport.com60%Confidence score: 60%support
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eSupport.com address120 Water Street, Suite 405, North Andover, Massachusetts, 01845, United States
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eSupport.com social media
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