Essesco.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Essesco.com
Welcome to our customer reviews and complaints page for Essesco.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Essesco.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Essesco.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Essesco.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Essesco.com. Your feedback is an important part of our community and will help others make informed decisions.
Stay away
Recently I ordered 5 pairs of baseball pants for my youth baseball team from essesco.com. The pants came in a reasonable amount of time. I took the box to a team practice to have my players try the pants on for size. I only ordered 5 pairs to make sure that the pants would fit my players. I paid 10% shipping at that time. Unfortunately the web site is so vague about sizing it was hard to determine the length of the pants. The pants were either too wide in the waist or two long for my players to wear. I emailed the company and explained that the pants didn't fit and I would be shipping them back ASAP. I was shocked to learn that there is a 25% restocking fee on returned items. I've ordered from several uniform vendors and I've never seen a restocking fee at all, much less 25% of the total order. I emailed the company and explained that I would be returning the pants in the same condition that I received them and asked them to waive the charge. The answer was no and it was explained that their policy was on the order form.
I opened another order form and that is 100% correct. The problem is that the return policy can't be found anywhere else on their website. Anyone ordering athletic uniforms should be aware of this policy before ordering anything from essesco.com
Ridiculous Return Policy
Recently I ordered 5 pairs of baseball pants for my youth baseball team from essesco.com. The pants came in a reasonable amount of time. I took the box to a team practice to have my players try the pants on for size. I only ordered 5 pairs to make sure that the pants would fit my players. I paid 10% shipping at that time. Unfortunately the web site is so vague about sizing it was hard to determine the length of the pants. The pants were either too wide in the waist or two long for my players to wear. I emailed the company and explained that the pants didn't fit and I would be shipping them back ASAP. I was shocked to learn that there is a 25% restocking fee on returned items. I've ordered from several uniform vendors and I've never seen a restocking fee at all, much less 25% of the total order. I emailed the company and explained that I would be returning the pants in the same condition that I received them and asked them to waive the charge. The answer was no and it was explained that their policy was on the order form.
I opened another order form and that is 100% correct. The problem is that the return policy can't be found anywhere else on their website. Anyone ordering athletic uniforms should be aware of this policy before ordering anything from essesco.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Not helpful with my order and very rude customer service.
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