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Essar Group / Hutch / Charge Back !

1 India
Contact information:

On 5th May 2007 , I recharged my hutch mobile no. +[protected] through sms from my HDFC Savings Bank Account for Rs 450. Since the transaction had failed , I tried second time which was then successful.

After a month when I checked my bank statement I found that there were two debits of same amount.

Since the first amount was not recharged I contacted HDFC Bank . The bank told that since they had paid the amount to the merchant, they cannot do anything. Since then I have emailed to both Hutch and bank several times.

The Hutch seems to be still investigating and refuses to charge back into my account.

Since then I have already closed my old savings account in the HDFC, Vasai - West Branch and have opened a new savings account in the same branch.

Philip
+[protected].

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