Essar Group / Hutch / Charge Back !
On 5th May 2007 , I recharged my hutch mobile no. +[protected] through sms from my HDFC Savings Bank Account for Rs 450. Since the transaction had failed , I tried second time which was then successful.
After a month when I checked my bank statement I found that there were two debits of same amount.
Since the first amount was not recharged I contacted HDFC Bank . The bank told that since they had paid the amount to the merchant, they cannot do anything. Since then I have emailed to both Hutch and bank several times.
The Hutch seems to be still investigating and refuses to charge back into my account.
Since then I have already closed my old savings account in the HDFC, Vasai - West Branch and have opened a new savings account in the same branch.