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Eskom Holdings / eskom customer service is a joke.

Johannesburg, South Africa
Contact information:

Customer Reference [protected].

Eskom speedily replies on your contact with the Customer Service dept via e-mail, by making an apology and a clearly empty promise that your issue will be resolved in 2 working days. That was on 4 Oct 2017. Luckily I wasnt holding my breath. No contact whatsoever again after that! Issue still not resolved and then how to get your customer irritated...send them again an incorrect invoice with a meter number on that is yours and a ridiculous astronomical bill to go with it. Come on Eskom, please stop bungling around and get your act together.

Ma
Oct 25, 2017

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