ESBI/usprizedraw.com / Unauthorized charges
Today I received my AT&T bill and notice I was charge for "Enhanced Services Billing Inc" on the amount of $14.95. According to the bill it is for "American Envoice, LTD-Voicemail MTH Fee". The phone number for ESBI is [protected]. When I called I was told this was a billing company and I was being charge for signing up on a website called "usprizedraw.com". Apparently a "Virginia Cortez" sign up for it. I was told they didn't know what the website was about. They just handle the billing part. I was told that as per my request they have canceled the service and will refund the charge (I am assuming to AT&T). I was also told I would take 1 to 2 billing cycles for it to be fixed. I was also given a confirmation #. I called AT&T and explained my situation. I was told all they could do was to put a 30 day hold on that charge until they get the refund from ESBI. That is all. I am not able to make it so I am ask if I authorize this kinds of charges before they go on my bill or include any kind of alert on my file. I also visited the website which is some kind of loto for trips to Vegas. This website seems to consist only of an entry form for the trip. I don't see how this managed to morph into voice mail charges of all things. To enter to win you are asked for name, DOB, address, phone, marital status, gender, e-mail address. I wonder if Ms. Cortez is now enjoying herself on a Casino while I am looking for the next unauthorized charge on my phone bill. This ESBI people don't even seem to have a physical address either. Their website is basically a very sparse page with a place to register complaints.