ESBI / unauthorized charge
On June 29, 2009 I received my At&t phone bill which had another bill from ESBI which was for charges from a company called Email Discounts LLC which I never heard of. I contacted them (E-mail Discounts) & told them to take the charge off my bill they said they would, but I needed to give them an e-mail for confirmation which I did. I never received confirmation.
I contacted AT&T and they told me they couldn't prevent third party billers. I never ordered the service I'm being billed for. I asked AT&T to block the transaction and they said the only thing they could do is put it as a disputed charge. If I put a block on the account I couldn't get a credit and it would show up as an unpaid charge.
I don't know how this company ESBI can put charges for things that weren't ordered.
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