SUBMIT A COMPLAINT

Ernest Jones Jewellers / Rude staff

1 United States Review updated:

I recently (27/12/09) went to purchase an omega seamaster watch from ernest jones, unfortunately the watch was brokem, and was told it would take 2-3 weeks for repair. I happen to walk past the shop yesterday and went in to enquire about the item, the staff explained to me that they would check asked me the following day.
I decided to call again as requested to check the following day. The Manager (Nathan) was totally abrupt, rude and would not allow me to say one word, his comments were very abrasive, implying that I was thick and could not understand english. he repeated his sentence that the watch was not ready about 6 times. I was not able to explain to him that his staff had asked me to call or that his manner was totally inappropriate.

I will never purchase any item from ernest jones again.

Ca
Sort by: UpDate | Rating

Comments

  •   Aug 09, 2011

    @ CARMP: Maybe that would be a good idea to not do business with this jewelry store again, especially if you feel you were disrespected by the staff as well as the manager.

    0 Votes

Post your comment