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Erie Islands Resort Marina / The cottage was dirty and stinky, but the company refused to compensate or change the cottage

1 4495 W Darr Hopfinger Rd, Port Clinton, OH 43452 , United States
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We booked the cottage through Erie Islands Resort Marina. We have paid $4, 000 and when we arrived to this cottage, it was dirty, mold was everywhere in the kitchen, bathroom and walls. The mattresses were dirty and stinky. We called to the office and asked if they could change the cottage, the rep said that they would send someone to fix the problems. However, no one showed up. We returned to the office and asked for the compensation or discount, but it was rip off to pay for such horrible cottage. They refused.

Re
Dec 10, 2015

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