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Erickson Custom Pools & Spas / Shoddy pool construction and horrific customer service!

1 United States Review updated:

Erickson’s is now in the business of damage control as well as shoddy pool construction and horrific customer service. It seems very odd that consumers would post compliments on a web page dedicated to complaints. Who would even think of doing that?? (Unless the company you did business with approached you and requested it be done.) I’m sure if that was the case, the company behind the request would at least pay them to have a post put on here- yes it costs money. On October 4, 2006 the Service Coordinator in South Daytona asked me to remove a posting I had put on this site. This was one of several requests. After what I went through with this company, I told them I was not removing the post. What a coincidence that the three compliments to Erickson’s show up two weeks later, all three done within two days of each other! One of them has even been viewed 1400 times- in less than two months!! Must be a lot of down time at the office and employees are allowed to click on the link and run up the counter. The posts sound like they were written by a PR specialist. One person mentions that people always ask who built their pool when they come over. Are you kidding me!!!!!!! Who asks that when they come over?

I’m sure they have satisfied customers out there. If you are seriously considering purchasing a pool from Erickson’s, ask yourself this question- “I am about to spend a great deal of money on a huge investment. Am I willing to gamble on which Erickson’s Custom Pools shows up? The one that a few people never seemed to have a problem with or the one that people have had numerous problems with.” It’s a crap shoot, good luck.

The construction on my pool began on October 17, 2005 and the permit still has not been signed off on as of December 20, 2006. The latest snafu was three electrical violations when it was inspected.

Va
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Comments

  • Di
      2nd of Mar, 2007
    0 Votes

    Erickson Pools Sucks
    See why here: www.ericksonpoolssucks.com

  • Br
      5th of Apr, 2009
    0 Votes

    I had Erickson pools build me a pool in 2009 they are the biggest liers and don't live up to what they say. They left me with 2, 000.00 dollars worth of pick up work so i could have a good looking landscape . they lied about how they would do the grading and pouring a thicknd edge they did none of what they said they would. I had to pay for another excavating company to fix the drainage problem that they caused and had to build a retaining wall to keep the sand from falling out from under the edge of the pool. They never returned any call that i made with concernes about problems and said that it wasn't their problem. So if you are looking for a pool builder run as fast as you can in the other direction as fast as you can. Erickson pools in Clermont also known as DASA enterprises are nothing but big fat liers. LIKE THE OWNER

  • Ly
      30th of Jun, 2009
    0 Votes

    Guys, Maybe we should be careful with our text. I had a pool constructed in 2008 with the erickson pools in Texas. I am extremely happy with the customer support that I have gotten to date. I just got off the phone with them discussing the pool. The pool foreman is going to drop by tomorrow to look at the pool nearly a year later. I can not speak for the rest of the Erickson pool builders.

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