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EricDress / terrible service

1 China
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I bought a dress from www.ericdress.com company and delivery took way longer than I expected but still I was very happy when my dress finally showed up. When I tried it on I felt that it did not fit be, later I found out that it wasn't my size. When I tried to pull the zipper I could not do that because it was stuck. I pulled again and it broke!
I sent them a message and attached pictures. They replied in a rudely manner and asked me what I want them to do. They said that they will do nothing because I broke the zipper and they will not accept the defective dress back. I will not buy from them again!

Ir
Nov 18, 2016

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