SUBMIT A COMPLAINT / rude, helpless staff

United States

I tried to sign up on the website in order to obtain my credit report. I wasted so much time, but nothing worked. After several attempts, I finally contacted the customer service, but they refused to help me and hung up in the middle of the conversation. I don’t know why they did it, but it was really unprofessional and rude. I wonder if there are other people, who had the same experience. Let’s share views about this website.

Apr 12, 2014

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