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Epson Home Theater Projector / No shipment, over 30 days

1 Brooklyn, NY, United States
Contact information:
Phone: 800 849 4904

Projector ordered and never shipped. Same experience as others... confirmation call received DAYS later and when I protested asking why then they even bothered to charge additional for overnight service or offer it, they said "Fine. We'll ground ship it, would that make you happier?" They said "this is just a call center. We have to order it. When we get it, we'll ship it to you. From there it will be overnighted or not.
After another broken promised date, I called again during regular business hours. The person apologized, said they'd "waive" the expedite fees. Three weeks later, nothing, and they don't answer their phone.
Fortunately, I was able to cancel the card as they had not processed it. I alerted the bank to the pending fraud. At some point, I'll follow up with the NY Attorney General's Office.

DO NOT BE TEMPTED TO ORDER A TISSUE FROM THESE SCAMMERS... you'll regret it.

Ma

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