Ephedra Hoodia Fusion / Unauthorized Charges
I received an email from this company offering a 'free' 10 day trial and I would only need to pay for s/h of $6.95. There is nothing listed on the ad about being automatically enrolled in their monthly program of $69.45 per month. I called the company to cancel. I was given a confirmation number to cancel the account. I was told that I would not be refunded the $69.45 to my account. I told the rep that I never received anything except for the 10 day trial amount that I agreed to purchase for $6.95. She told me that the product would be shipped today, even though I was telling the rep that I do not want this product. The rep told me that it didn't matter if I send the merchandise back because I would not receive a refund. I called my bank and the bank told me that I have to wait until the transaction clears and then I can request an investigation to the unauthorized charge. The bank rep suggested that I cancel the ATM/Debit card used to order the product just in case Fusion Lab attempts to bill my account again in the future.