EPG Financial Services / EPGBill.com review: Continuous withdrawal of amounts from my credit card 30

Hi everyone. I got similar amounts every few days from 2014! The amounts, still Yesterday, is near $ 2.000! Wrote a letter describing that charges were not authorized, then got to the Police. I have the count in a Post Office. I'm writing this post from Italy, near Rome.

I bn having th sam promblm since june of this year. A total of more than £600 has been taken. My bank is on the case now and has refunded me the full amount and refunds now every time they take something. They also use different names and take up to £50 at a time. Yesterday they took £35 under the name SSB*SAFETBILL.COM and another 35 under the name EPGBILL.COM/*ITEMH. My bank assures me they will fully investigate and sort it. Otherwise the only thing to do is close the account.

Wow. These comments are from 2010 and the company is still in business? I just found charges on my account. Been on hold with my bank for over an hour waiting to do something...anyone have an idea of what to do next?

May 02, 2016 EPGBill.co 39.95_V 51.56 - may second was the first charge that i found and then again Jun 06, 2016 EPGBill.co 39.95_V 53.68, my name is Ana Power and i would like my $105.24 back into my bank account like you never even took it.

This company sucks and i would be another victim had i used an actual credit or debit card. I dont recall the exact website but i will just be totally honest. A former acqaintance of mine had done a calendar p shoot and came across one sight that had her on it, but in order to view the video, signup for a "free trial" was mandatory so i got out my netspend card (which has worked before even though i had no funds on it ) but i guess it really depends on the type of free trial one is signing up for. .so anyway i dont trust any company or website charging my credit cards so i just tried my google wallet card to see if that would work. It did, but once it worked and the free trial started, the video from the site that made me sign up for the free stupid trial was guess what ? Nowhere to be found. So i sent an email to the sites customer service people requesting to cancel this service because they are liars and scamsters and i received a strange email regarding sending my email to them and google would retry to send it again later. Well long story less long, my email never went through. Big surprise. But i keep getting emails about my google wallet card being charged (but failed to go through) every week from the reported company and web address listed on this page . Maybe they are just the middle men but they shouldnt do business with shysters and scammers

I have an unauthorized charge of 39.95 on my account. Need the money refunded.

I am the representative over my sons account that his social security goes in to. I encountered a problem over a month ago and found charges from epgbill. I asked my son about it and he said he had no idea what it was for. We had gone to the bank so he could get money out and I had to go in to take care of it. Had to cancel his card as well as file a formal complaint to stop the payments. The bank is still waiting for information back from these people. Also had charges from a globalpersons. Still have no idea what that is from either. They started out with like 7cents and then went up to 39.95 from there.

please return my $39.95 you charged me or tell me what or who you are and why you charged me

I am never using this kind of service, bill, or anythings. Never buy any product. Yet they deduct me USD 24.95 just now for nothing i use.. this kind of website is fraud, would you do something about it please.

This company is still at it. Was just charged $19.95 for something I definitely did not order or authorize. Tried both phone and chat help. Just like Robb41 I was asked for more credit card info. When I refused and requested to speak with a supervisor I was continuously hung up on. After canceling the card and starting a fraud action against them I gave them the info with the guarantee that I could talk to a supervisor. Was told that they had gone on break and to call back in an hr. Went through that three times and still have not gotten a supervisor on the line. This has got to be a scam.

UNKNOWN DEBIT FROM PERSONAL BANK ACCOUNT

Found three charges similar to the others who've complained here. Notified our Credit Union, and cancelled the debit cards. Wrote a letter describing that the charges were not authorized. The bank agreed and returnd the charged amount to our account. In reaction to the incident, we created a new checking account. There is a Debit card associated to that account. It will not overdraw the account. When we intend to use it for anything online, we transfer funds into the account and immediately charge them. Due to the fact that this is a Credit Union, we aren't penalized for a low balance. When there is no intent to use the Debit card, the account balance is $0

I have been 'hit' by EPGBILL as well in Dec /Jan 2011. Small amounts varying from $2.98 to $38.18 every few days. By the time I got my bank statement I had approx. $200 debited against my credit card. From all that I have now seen on websites re this company, it is not EPGBILL 'clients' that are conducting the scam but EPGBILL itself. When you contact them either via phone or website, they are for the first 6 numbers of your credit card and then ask for the last 4 ! Why ask for credit card info at all. Each transaction has a reference no. quoted along with a client no. and they cannot find transaction details with that info. Alarm bells should ring ! EPGBILL is the scammer.
Publicise EPGBILL and any name it morphs into, out to the wider internet community. Hassle your local consumer affairs department and media to publicise this scam.
And hassle your politicians to put pressure on Germany via trade embassies etc, for Germany to do more about chasing these ### into court.

Here is the linkedin profile of the CEO Christian Diegelmann. I am turning all this stuff over to my bank's investigator.
http://www.linkedin.com/profile/view?id=8791423

Also here is the url I found this information
http://www.europaymentgroup.com/contact/form

Here is the info for their parent company alined with their "CEO". EPSBILLS.COM is a dba of Euro Payment Group GmbH

Euro Payment Group GmbH
Friedrich-Ebert-Anlage 18
D-60325 Frankfurt am Main

CEO: Christian Diegelmann
Authorized Officer: Martin Michatz

Phone: +[protected] 0
Fax: +[protected]
E-Mail: info@europaymentgroup.com

Its a scam. I have been hit with the same thing. My bank had to re-issue me a debit card and do a charge back for all charges. They then put the money back in my account. EPG is a payment service provider to porn and unscrupulous sites based in europe. They process transactions with out regard for who they are charging and if its legit. You card info could of been swiped like mine and then charged periodically to slowly steal from you without raising suspicion. They do this to thousands of people at once making who knows how much...

Hi i'm in the UK also have just discovered this scam from my PRE-PAIDed credit card. Slight difference it was a company called WEBCASKWK.COM which was acting for BDSMEXTREME.com who say that this company "Please visit EPOCH.COM, out authorized sales agent.
Epoch's Billing Support Service Web Site" are the onesthat should be billing me. They are also linked with EPGBILL.COM, i am now trying to get the money back. Merry F%^King Christmas thats all i'll say

I have no idea why I am being billed and for what, stop billing my account. Please cancel my membership, reference no(EPGBILL.COM.MARKETSOCIAL [protected]) thank you .

I started getting billed since 27/5/2010 i dont know what for and i want to cancel it...

I also got promoted problem-free turns out once we input the credit card number directly burdened by clienttag.com 14/11/2010 USD 39.95, USD 39.95 by webqueues.com 14/11/2010, 11/11/2010 USD 39.95 by EPGBILL MARKETSOCI, 20/11/2010 U.S. $ 39.95 by webcashwk.com fast if not I blocked out my account with not getting balaan benefits / services, now I do not dare to transactions on line, many fraudsters.

People if you'r bin charged back sen - February - 2010, - I bin charged on : 03.11.2010, amount of $ 39.95, for "Service that I never contracted or called" . From :- EPGBILL.COM.MARKETSOCIAL - [protected], - O YES THIS IS IN "US" Dollars total amount after, OVERSEAS TXN FEE, Of - $ 1.22, Total - $ 41.83, - cent. The only Solution to stop thos from " STEALING YOUR MONEY " - Contact your Bank, and cancelled your Credit Card, and Bank must provide You with new " Credit Card " and new " Number ". Bicouse nobadi stoped thos " THEFTS " . There continu to stealing Your Money. D.S.

EGPBill --- scam, fraud,

I too had a fraudulent amount taken out of my account with EGPBill.

They just repeat the same message... that they are a payment processor and so can't tell me who actually billed me.

Well, if they are processing payments, they should know who they are processing them for!

EGPBill is a front for a scam -- simple as that. Otherwsie they would tell me who put through the fraudulent payment on my card.

They are based in Germany and should be reported to the German authorities.

I called them and they refunded my card and have added me to a list credit cards not to accept.
The girl on the phone was not able to do anything, however she forwarded my information to their billing department who took care of it the next morning. Sometimes you just need to call these people. There should be a number after it says epgbill.com on your credit card statement, give it a call and don't take no for an answer. Ask to be forwarded to the billing department if you are calling within their business hours, if not they will send an email to them.
If all else fails, especially in the case of xavierjevon call your bank and provide the details, that should start legal action against all three parties involved. Needless to say they will very quickly reverse the charges and add you to a do not charge list.
Hope that helps!

I found that the leboaid.com you can cancel just go to leboaid.com and fill in the form and the marketsocial, I typed epgbill.com/marketsocial and got transferred to www.cypherhelp.com where I was able to cancel the subscription, I have still ordered a new CC to make sure. I hope this can help some of you.

I just noticed these charges this month. I have getting charged since February 2010! No help from my bank- they can only refund me for the first two months I have been getting the same responses from EPGBILL.com. I filed a report with the Attorney General Office as well as the Federal Trade Commission. Since the company is apparently located in "Germany" (yeah, okay...whatever...) BBB cannot file a complaint. I am so surprised with all of these complaints online that this company is not out of business. Curious- did any of you guys get refunds from EPGBILL?

Oh f*ck... I have this problem too, if anyone finds a solution (a way to make them STOP taking my money) please let me know.

Please wait for a site operator to respond.

You are now chatting with 'Caroline'

Caroline: Hello. How may I help you today?

Anonymous: Hi.

Caroline: hello, how may i help you?

Anonymous: I woke up today to find I had been subscribed to a site called Mitzas

Anonymous: without my knowledge

Anonymous: all my credit card details had been used

Anonymous: I then contacted Mitzas and had my subscription cancelled

Anonymous: But that does not change the more serious issue of my credit card details being passed around through cypherhelp without my concent

Caroline: How much have you been billed?

Anonymous: I have not been billed as I saw the email and cancelled the account just in time.

Anonymous: But that is not to say it won't happen next time.

Caroline: Anonymous, you may reply back to that email.

Anonymous: I have already spoken to support@cypherhelp.com and brought up the issue of credit card fraud

Anonymous: I am appalled that they don't seem at all fussed

Anonymous: they are saying "accounts have been cancelled, you will not be billed, problem is solved"

Anonymous: when the REAL PROBLEM is that I DID NOT CREATE THE ACCOUNT to begin with

Anonymous: I should not be given the run around like this

Caroline: you may contact them again Anonymous because they are the one that assigned to your subscription, alright?

Anonymous: I AM ESCALATING the problem to you

Anonymous: as I have ALREADY contacted them

Anonymous: I do not want to keep repeating this

Anonymous: MERCHANT: EPGbill.com/MarketSocial [protected]

Anonymous: EPGBILL is the merchant

Anonymous: this is a fraud issue

Anonymous: If you cannot deal with the situation, then escalate it, but I want this issue addressed

Caroline: then now, how can i assist you, the support@cypherhelp.com have already explained to you your subscription

Anonymous: This is ridiculous!

Anonymous: Are you a robot?

Anonymous: What is the support email for EPGBILL?

Anonymous: I want to speak to the administrators of EPGBILL

Anonymous: as EPGBILL assures "fraud protection"

Caroline: How much have you been billed?

Anonymous: Anonymous: What is the support email for EPGBILL?

Caroline: EPGBill.com is a payment processor for the online shopping industry. So maybe your card information was used for signing up to one of the website that epgbill supports.

Anonymous: EPG BILL ASSURES US OF FRAUD PREVENTION

Anonymous: SO THIS BECOMES AN EPG BILL ISSUE

Anonymous: I am going to keep escalating this problem if it is not dealt with

Anonymous: I will notify complaints boards

Anonymous: I want my credit card details FLAGGED and NOT USED AGAIN

Anonymous: THAT is how you can help me

Caroline: with regarrds to your card, kindly contact your bank..

Anonymous: Yes I know to contact my bank

Anonymous: regardless of that

Anonymous: the issue is this

Anonymous: Website Celeb Defamer has passed on my credit card details to Mitzas

Anonymous: and that is not authorised

Anonymous: it is illegal to pass on my credit card details like that

Anonymous: and since you are the merchant for BOTH

Anonymous: and you assure fraud prevention

Anonymous: this becomes YOUR issue

Caroline: EPGBill.com is a payment processor for the online shopping industry. and we were just a customer support for this website and we are not the one who is charging your account..

Anonymous: Why Choose Us ? * Pan-industry processing facilities * 128-bit SSL Data Encryption * PCI compliant e-gateway * Sponsored Merchant structuring * Registered Escrow facilities * 24/7/365 Consumer and Merchant support * Sophisticated and scalable fraud protection

Anonymous: what is the support email ID for EPGbill?

Anonymous: it is disgusting how no one is willing to be accountable for the problem I faced

Anonymous: This attitude of yours is only creating a distrust for EPGbilling

Anonymous: and soon consumers will no longer want to be billed by you

Caroline: You may directly proceed to support@cypherhelp.com because we do not have here your record.

Anonymous: I have posted out chat on complaints forums

Anonymous: and will be escalating it further

EPGBILL is a fraud, i was charged $39.95 usd even after i cancelled my membership, at the same time i also was charged another $40 usd for another service that i never contracted called "pink marketing", evidently they are a fraudulent company that are making money out of people who trust in them.

Hey there, I just got off the phone with Wells Fargo and they said that this can be processed as a fraudulent charge, and also soarked a lot more options. I too have been being hit with these charges since June of this year, and I also have the phone number of "" [protected] for EPGBILL.com market soci." I tried calling them today and they said that they do not have the information to the website that is charging me 39 bucks a month... which is complete ###. If these people are a third party participant then they would have to give the money collected from our cards, TO THAT PERSON(website).

After calling epg numerous times, I gave that phone number to the fraud department and they also tried to contact them. After I was removed from hold the nice lady said that the phone number she tried went straight to busy.

Why are they answering for the regular schmucks like us, and NOT for the fraud department of WF? because it's a scam. We were dooped, phished or swindled somehow, most likely by computer, unaware that we were giving out information, to a site we thought we trusted, and that info was stolen somehow. Happens all the time as these boards can verify.

All we can do now is file a claim with our bank and go through the procedure. If you have any other ideas or options please let me know.

best regards and good luck,
Andrew Amick