The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Enuresis Control Clinic / Unauthorized charges

1 United States Review updated:
Contact information:

We contacted Tom Goupil off his internet site where he promised a money back guarantee to help our son with his problems with bedwetting. As anyone can imagine, this issue was emotional for our son, and we were hopeful after starting the program that we were on our way to a cure for him.

After three months of following all instructions and providing all required data, Tom Goupil stopped returning our calls and e-mails. My husband tried leaving messages and still we received no response. After numerous times phone calls and messages I thought perhaps he went out of business. However, he is still in business and doing to other families what he did to us -- taking our money, doing the job for a short time, and then refusing to continue the contract.

We have not received any money back from our over $500.00 payments. We were lied to, told that our insurance company would pay for the fees but our insurance company told us he provided us with bogus codes and it is not at all a claim insurance can reimburse us for.

We have now decided to work with another company -- actually a real sleep disorder clinic. We will be paying a lot more money but it is well worth it to help our son. This clinic has actually heard of Tom Goupil, as many other people have called them for help and told them of the 'sleep disorder clinic' that is taking money from trusing families.

Me
Sort by: UpDate | Rating

Comments

  • Mo
      2nd of May, 2012
    0 Votes

    I wish I had seen this before I also wasted money on his "program". I returned everything after about 30 days but didn't receive a dime back (although he had spent virtually no time on our situation and received all product back). Instead, Goupil blamed ME for the program not working and insinuated that I was a terrible parent and he "felt sorry for my son". Do NOT waste your money on this "program"!!!

Post your comment