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Entrada Pointe Apartments / Everything

1 Rio Rancho, NM, United States
Contact information:
Phone: 505-555-5555

We first moved in in August and right away the swamp cooler was not working. Fair enough we just moved in we'll cut them some slack. Except when we requested someone come out to fix it, it took them a week and a half! Ridiculous. Next our washer wouldn't drain and our disposal wouldn't work and our toilet wouldn't flush. Requested someone come out again, this time it took over two weeks and multiple requests for repair. The most recent, and most certainly not the last, incident was when our hot water heater stopped working, in the winter! So far it has been almost two weeks and they still haven't fixed it. Of course the three maintenance people they have don't work weekends so we're forced to wait until Monday, at the earliest. All the while we are paying rent in full and on time, yet we are not getting the services we pay for. Ridiculous! I want a lot of compensation for our troubles, if not then on Monday I am hiring an attorney and sueing for the money THEY owe ME.

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