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EntertainmentEarth
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EntertainmentEarth
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www.entertainmentearth.com
www.entertainmentearth.com

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3.3 7 Reviews

EntertainmentEarth Complaints Summary

4 Resolved
3 Unresolved
Our verdict: While EntertainmentEarth has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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EntertainmentEarth reviews & complaints 7

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Newest EntertainmentEarth reviews & complaints

ComplaintsBoard
J
12:01 pm EST

EntertainmentEarth ordered a "1 left item" and for no reason got a refund today?

Ordered an item on 12/08 and today 12/13 I get a refund with no explanation or reason why the product became unavailable after the payment was processed. Very unprofessional as common courtesy would have been to at least send an email explaining what happened? no contact from customer service and no alternative option given as this was a Christmas gift?

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M
3:03 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
EntertainmentEarth has left an official reply on this complaint.

EntertainmentEarth disappointed

I bought a stranger things hopper with donut pop! Vinyl figure #512.
Still haven't arrived. They promised an express shipping and delivery, but all of that was just words. Vry sad to realize this.
Called them to find out what happened they said everything was ok, just some issues with their system that's why the order wasn't shipped.
It wasn't even shipped!
This is appalling. They have let me down because this figure was ordered as a gift. Well, I guess I have to look for another one.

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A
5:29 am EDT
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EntertainmentEarth don't do business with them

If you prefer to get good quality items, you better choose another place for shopping.
I had a bad experience buying products from them. Most of the items were damaged, in a bad condition and in general, they looked like crap.
Nothing positive to say. Hard to describe this feeling of disappointment, when you order, then wait and finally get the box, open it and see... a piece of s*** instead :(
Don't buy from them, you will be frustrated that you spent your money for nothing.

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Is EntertainmentEarth legit?

Our verdict: EntertainmentEarth has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores EntertainmentEarth's position as a benchmark of trust and quality within its industry. Users and clients of EntertainmentEarth can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

EntertainmentEarth earns 100% level of Trustworthiness

Perfect Trust Endorsement: EntertainmentEarth achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for EntertainmentEarth. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

EntertainmentEarth has registered the domain name for entertainmentearth.com for more than one year, which may indicate stability and longevity.

Entertainmentearth.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Entertainmentearth.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Entertainmentearth.com you are considering visiting, which is associated with EntertainmentEarth, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for EntertainmentEarth have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

EntertainmentEarth website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Entertainmentearth.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from EntertainmentEarth.

However ComplaintsBoard has detected that:

  • EntertainmentEarth protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
J
1:16 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
EntertainmentEarth has left an official reply on this complaint.

EntertainmentEarth Beyond ridiculous!!

Joined EntertainmentEarth and was contacted by their sales rep which offered me to buy some figures which were on a special sale for a very good price. Seemed like a great deal so I ordered one. Later they contacted me and said that figure was no more in stock. So I ordered another one and later the same thing happened.
That sales rep was very annoying and continued to disturb me with their non existent offers! I can't understand why do these people waste my precious time and offer me items which are not even in stock!
EntertainmentEarth stop wasting my time!

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R
3:00 am EDT

EntertainmentEarth They delivered my order to old address

I have bought from the store www.entertainmentearth.com couple of years ago. 3 months ago I again decided to order from them, but I have changed my address. I told the rep about it and he told that there were no problems. Ok, I waited for the order, but nothing. I emailed the rep and he replied that it was delivered. I asked no, but he told the old address. I was shocked that the rep didn’t listen to the customers.

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H
4:34 pm EDT

EntertainmentEarth Seller failed to deliver my order to my address

My experience with the company www.entertainmentearth.com was really bad. I have ordered from them, but the seller failed to deliver the item to my current address. I don’t understand why it was so difficult, but the seller refuses to comment this situation. I told him that I wanted my money back but he refused to provide anything and promised to ship my order again, but I wasn’t sure that I wanted it. It is just information for consideration!

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I
1:23 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

EntertainmentEarth Great service

I have never received such quick and professional service from an order I have made online as I have with Entertainment Earth. I placed my order on 12/19/08, assuming that it would not be here by Christmas, and to my surprise, it arrived Christmas Eve to my doorstep. I was shocked, and elated all at the same time. I have ordered from Entertainment Earth twice and have been very pleased each time! Both of my packages arrived quickly and in wonderful condition. My boyfriend (who the figurines were for) couldn't be happier with the way they were shipped. Mint condition packaging is important to a collector, and Entertainment Earth made that happen with careful packaging and shipping. When shopping on Amazon, Entertainment Earth's prices always seem less than the competitor's pricing, so why would you go with anyone else. Regardless of price, I will always choose Entertainment Earth because a lifetime trust has been established! Thanks for such a great product!

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