Some time ago I received a phone call at 'Casa DonQ' located in San Juan, Puerto Rico. 'CASA DONQ' is owned by DESTILERIA SERRALLES, INC. producers of DON Q RUM. These facilities are used to acquaint tourists with our rum and promote the last.
The phone call made reference to information related to our business obtained from telephone yellow pages. The caller on their behalf was a 'Mr. Enrique'. To his request that we approve a listing, I informed him that only our central offices could approve such an advertisement. I later received a second call requesting a verification of our address which I informed was correct.
The next things received have been an invoice in the amount of $359.40 and threatening collection calls. When I allege that I did not authorize the advertisement, I get a recording of the second call when I innocently informed the stated address was correct but without reference to the balance of the conversation.
I wish to inform you that we have not authorized any listing with them and that if they continue to molest us we will take steps to refer this matter to proper authorities, including the BETTER BUSINESS BUREAU and the F.B.I.