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Enterprise Car Rental / fake toll voilation notice sent and charged

1 United States Review updated:

They sent me a fake toll voilation notice and charged my card. I called their customer care which didn't pick up and told me to leave a voice mail. Still waiting for a call back from them been 7-10days.. I feel cheated

Ab
Apr 10, 2013
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Comments

  • En
      16th of Apr, 2013
    0 Votes

    Abhishek07,
    We’ve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care[at]enterprise.com including the exact rental location information, your contact information, your rental agreement and any further information regarding your experience with us.
    When emailing, please list Reference Number 130416-003320 in the subject line. We look forward to hearing from you.
    Respectfully,
    Carol H.
    Social Media
    Enterprise Rent A Car

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