Entergy
reviews and complaints

I just the smae Notice my Bill was due on May 4th and I got the disconnection notice on May 15th, last day to pay May 24th . I think Entergy should be taken to court for this kind of practice . I think they are trying to hit cutomers after they got hit my Hurricane IKE . I am thinking to getting solart panel and cut the idiots off . I wish I could switch to another provider, which is another Monopoly they have on my area that I can't switch .

I havent received November's bill butI received a disconnect for not paying it.
I have been cut oss three times since Ike. Once because we requested someone check the meter. My bill has increases by 100 to 120% over the same period last year. The usless CSR told us we bought something. Last time I checked we didnt purchase and additional household and attach it to an outlet. The problem is that we are locked into the yoyos and have no other option. Legal Crooks is all Entergy is.

I remain neutral on this. While I do agree these additional deposits and fees are a bit high and consistent... I also hate to inform you that any additional fees are regulated and APPROVED by your local PSC. Meaning the very people YOU elected are responsible for this situation. Ultimately, you're the cause of the very fees you despise.

I have the exact same situation with Entergy regarding a shut-off situation that occurred in May 2014. Same exact confusion over bill, overdue amount (which I didn't realize had carried over etc.), immediate shut-off, etc. I have been in this state for 14 years and have paid my bill every single month. I have lived in D.C., California, Missouri, Tennessee, Florida and overseas. Let me state again, I have never not paid a utility bill. Like you, I wasn't told about any $200 fee on top of a $50 reconnect. Not only am I appalled at the exorbitant fees, I am humiliated by their treating me like some nary-do well. I fully admit I misinterpreted the bill---but the Entergy rep told me it is so confusing that even she had her service disconnected for the same exact reason.
I can understand the $50 reconnect fee is necessary. The rest is just a consumer rip-off.

i have a bill for 1352.73 if my lights are turned off i will lose my home by my kids i have tried calling public commissioners office and the only thing that he could say was waaahhhh i cant make themlet u make a payments its a corprate bizness

Oh yes so much for there"Power of the people "ad campaign...thats a load of ###
When we had the power outages from the ice storm in 2008, every time anyone in my family called they were rude and obnoxious...
their customer service sucks...i too wish we had a REAL " power of the people" company...
YOU SUCK ENTERGY, BIG TIME.
LaDonna Dougan Pocahontas AR

Entergy did not bill me for 2 months. When I called and asked what was going on with the bill, no one could give me an amount. I went in person. No one could give me an amount. I was then billed for 2 months, had late fees, but a letter came with the bill explaining that there was a billing error and that I could pay any outstanding charges over time. John M. Browning (the Supervisor of Customer Accounting)stated in his letter that they would work with me. My first skipped bill was for $81.38. I paid $100. I told the customer service rep I could pay more on Oct. 20. I get paid once per month. A week later I get another bill. I call again only to find out I have late fees and a cut off notice. I took off work today to go see them. They told me if I didn't pay any remaining balance my service would be cut off. I had to pay over $100 to keep the lights on. Mind you, I just paid $100 a week ago. I get paid once per month and live in a 500 square foot apartment. Entergy did not work with me. They have caused me financial hardship. I am always on time with my bill. I feel screwed.

yeah ENTERGY is bullcrap

Our electric bill reached 800-1000 dollars during the months of August Through October. We were actually out of town for weeks when this happened. We requested someone to look at our meter, but no one showed up. Our home was hit by lightening while we were out of town and we think this may have caused a surge.

I qualified for help through liheap program and it said the payment arrangement is canceled

Everytime we sneeze we loose power. This is so rediculous . Its been two times in a week ! And this happens all the time. They obviously arent fixing the issue. I have a heart monitor and small child. This needs to be fixed now! 44027 sweet william dr hammond la 70403. 7/8 23 & 7/5/23 are just the most recent dates.

[protected].

Angelle vice

we just move here in a apartment 20 days ago and we have a average of 197 KWH per day.

I am fed up with Entergy they still cannot get my account right. I have been calling them for over two months now.

I tried to change it Jan,26 and this is March 16

Matt covington

[protected]

My Entergy bill went from $63.81 in November to $112.59 in December so I carefully monitored usage and my January bill is $168! Most of that time I had NOTHING on no heat and no air. This is nothing short of theft

The Myentergy website Sucks and there is Zero support!

9/12/2022

ABC Professional Tree Service cleaned up powerline trees in my neighborhood today (Broadmoor - corner of Goodwood and Marilyn) and cut down 10-12 trees, some as small as 3/4 inch in diameter at the ground. There was no reason in the world to cut these to protect the power lines. There was no arborist supervising.

Caught your technician pissing in my attic.

Bill has gone from $38 to $380 in five months. Despite seasonal changes this is extremely drastic and an abuse of fuel charges and increase in fuel charges. Bill is significantly out of normal! An unjustified increase in fuel and usage charges.