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ENPC.com / Bad service

1 United States
Contact information:

I purchased two BFG GeForce FX 5900 cards from ENPC.com and when I recieved them both were defective. I contacted ENPC.com shortly after I recieved them and recieved an RMA#. I spoke with the BFG Tech Support to try and see if there was something I could do to fix them which took a few days of phone tag. In the end they determined that they were both defective. So I decided to follow thru with my RMA. When I sent ENPC.com an e-mail they told me that ENPC.com was sold by the old owners and that they are a new owner. They then said that they would not accept any RMA's from the "OLD" owners. So I called them up and I spoke with the same woman I orginally spoke to before placing the order. BOTTOM LINE: Don't by anything from this vendor they will rip you off without thinking twice. So now I am in the process of disputing the Credit Card Charge to get my money back... Very poor reseller indeed... EDIT: I contacted ENPC.COM's web hosting site and they confirmed that no ownership change has been made in the last few months. Also all old phone numbers have been disconnected and the only one posted on the website now is unlisted. SHOP AT ENPC.COM AT YOUR OWN RISK. THEY ARE VERY VERY VERY SHADY!

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