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ENMAX Energy [EEC]

ENMAX Energy [EEC] review: irregularities in billing 44

K
Author of the review
3:27 pm EDT
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Hi,

I have been harassed by irregulaty in easymax billing. A few month ago they did mistake in billing and they did correct their mistake after repeated calling from my side. last month they sent me the correct bill and this month they have added an bill for delivery which they said was not added in my last bill.

As a result of this, I am getting a extra amount of bill at one time which does effect my monthly money plan.

I am approaching you since I belive calling them will not solve the problem. I want a regular, legitimate bill and want all my extra service charges (which arised due to their administrative problem) to be removed from my bill.

Regards,
Kumud Deka

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44 comments
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ralphwiggum
Kelowna, CA
Apr 10, 2009 8:45 am EDT

Enmax is full of dirty tricks. They work with NCO Financial, a collection Agency that breaks the law.

Enmax was called to connect power to a rural farm house in Alberta, but would not connect the power because there was a lock on the meter. Enmax wanted to charge the customer $400.00, and when the customer refused to pay, Enmax decided to play a dirty trick on the people.

NCO Financial, from Belleville, Ontario harasses people, by dialing their phone number every few days, for six months. NCO Financial does not identify themselves, nor make any effort to speak to the people in person. The only purpose NCO Financial has, is to harass the people, by dialing their number, almost evey day for six months. This is illegal.

Enmax knows this. Enmax is a 'dirty trick' Corporation that can also be considered to be doing things illegally - harassing people without making effort to solve the problem.

Stinks.

D
D
Dave Peoples
,
Sep 12, 2008 11:51 am EDT

Hi There, not really a complaint. But I've tried your 1800 number for some time and can't get thruough. I want to paymy last bill with you that is due this month. Please email or call.

Dave Peoples
[protected]
davepeeps@hotmail.com

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Terry Clayton
,
Sep 02, 2008 6:19 pm EDT

EnMax recalculated my Nat Gas bill for the last year. They said I owed them some more money (OK) BUT what they did was charge me $73.93 for GST. At 5% that's $1, 577 worth of NG. I paid GST thru the last year. So, what EnMax did was charge me for GST for the whole year based on the new calculation, but not give me the credit for the GST I paid. I explained this to them, but they are a big corporation. They don't care. Ralph and his cronny's suck!

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Christal heaton
,
Aug 29, 2008 9:20 am EDT

I too have had multiple problems, I keep calling to figure out my problem and they treat me like I am dumb and that what I had previously discussed with the other agents are wrong and the bill is the same. I feel like they are saying anything to get me off the phone and push the problem till next month. I have worked at a call center before and I understand frustrations but I also sincerely tried to help the people. Not enmax. It is poor service and cant wait for the day that I get the right bill...If I ever will!?!

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