My name is Ken Arnold, CEO of EnFlyer Email Marketing. The facts of the issue above are as follows: This person, Milton Campos from T-shirt Insanity (http://www.tshirtinsanity.com), signed up for a free trial that expired after a set time period. After the free trial expired, he sent a large email campaign. We billed him as per his agreement and he refused to pay. He initiated a dispute with his credit card company, which upon investigating the issue; his credit card company agreed that the charge was valid.
There was no scam. He did authorize the charge and signed a written agreement to that effect. He was not told his business wasn’t important. We do not operate illegally and are not breaking any laws.
EnFlyer has been in business since 1999 and we still have clients from back then. We provide the best customer service, on the easiest to use and most flexible platform, with great deliverability rates, for a competitive price…and we are very proud of the service we provide. If anyone wants to speak to me or any one of my staff directly, call us at 954-455-6000. I look forward to hearing from you.